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INA Hotel City Gate

This revitalized retreat near Hamburg City Hall delivers the perfect blend of convenience and connection for travelers exploring northern Germany

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Located in Hamburg-Mitte, INA Hotel City Gate offers modern amenities for seamless city exploration. Guests appreciate the practical WiFi, helpful tour assistance, and 24-hour front desk with luggage storage. The hotel's strategic location consistently earns positive feedback.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is INA Hotel City Gate pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

INA Hotel City Gate doesn't offer parking.

What time is check-in at INA Hotel City Gate?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at INA Hotel City Gate?

Check-out is at 11 AM.

Where is INA Hotel City Gate located?

Located in Hamburg-Mitte, this hotel is 0.2 mi (0.4 km) from St. Mary's Cathedral and 1.5 mi (2.5 km) from Miniatur Wunderland. Moenckebergstrasse and Markthalle Hamburg are also within 15 minutes. Lohmuhlenstrasse U-Bahn is 5 minutes by foot and South Central U-Bahn is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.8

Cleanliness

6.8

Amenities

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

8/10 Good

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice and big room only what we missing was wardrope space.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and new amenities. Only the very loud cleaning service in the am was spoiling the night a bit
Stayed 1 night in May 2022
Verified

4/10 Poor

gabriel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Price extremely high for what the hotel has to offer Not worthy at all
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Aleks

Stayed 1 night in Nov 2022
Verified

8/10 Good

Annette Toft

Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Jørn

Stayed 1 night in Sep 2022
Verified

8/10 Good

ole

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel

Stayed 2 nights in Dec 2021