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Best Western Plus Hotel St. Raphael

4.0 star property
Travelers can warm up by the crackling fire at this Hamburg hotel after exploring the city's historic neighborhoods and waterfront

Choose dates to view prices

Located in Hamburg City Center, Best Western Plus Hotel St. Raphael offers a cozy fireplace and attentive service. Guests can relax on the charming terrace or use the gym, with multilingual staff available to assist throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is AED 339
AED 362 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Best Western Plus Hotel St. Raphael

  • Upscale hotel near Miniatur Wunderland
  • You can look forward to a terrace, a fireplace in the lobby, and a bar at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a gym and conference space.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A TV in the lobby, meeting rooms, and a computer station
    • Multilingual staff, luggage storage, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 118 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and hair dryers
    • 42-inch flat-screen TVs with satellite channels
    • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in DEHOGA Umweltcheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 14 June 2026 start from AED 339, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Check-out is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is 0.5 mi (0.8 km) from Moenckebergstrasse and 1.5 mi (2.4 km) from Miniatur Wunderland. Markthalle Hamburg and Hamburger Kunsthalle are also within 15 minutes. South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Haydn

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jens Jørgen

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, property conditions & facilities, room comfort

Always a good experience

Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that?
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Allan Øder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for Hamburg

Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practically situated

Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Diogo

Liked: Cleanliness, staff & service

Weekens in Hamburg

Located really close to the central station (10 min walk). The rooms are more like a classic/old fashioned style but clean the ok comfortable. There is parking available but remember to book directly with the reception since the booking through Hotels does not cover it. The parking has a few chargers for electric cars but the charging fee is a bit on the high side. Breakfast was really good with a nice selection.
Stayed 2 nights in Nov 2024