Villas in Guerrero

"The check-in process was straightforward, and the room was comfortable. The air conditioning system functioned throughout the stay. The views were breathtaking, and the staff was highly responsive. "

"Excellent room. Friendly and efficient staff. "

"Everything about this hotel is amazing. This is my second stay here and my partner and I absolutely love it. The hospitality, the food, the atmosphere is amazing. The only concern this stay was that our pillowcases had a wet clothes smell, but everything else was great. "

"Staff was awesome, rooms were exceptional clean"

"The room was spotless, wonderful staff. Can’t wait to stay again."

"Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity. "

"Clean Room, Excellent Staff, Clean Pools. Even this Hotel is still being re-constructed from OTIS HURRICANE, Staff is very kind. Rooms not 5 stars but very clean."

"Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm"

"La piscina tenía moho y avise en recepción y acudieron de inmediato , de ahí en fuera todo perfecto "