Hampton Inn by Hilton Guayaquil-Downtown

Property class: 4.5

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Reviews

8.6 out of 10
Excellent
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a grocery/convenience store at Hampton Inn by Hilton Guayaquil-Downtown. For some rest and relaxation, visit the sauna or hot tub, and indulge in a manicure/pedicure. The on-site restaurant, Bonsai Sushi Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi

About the neighborhood

Downtown Guayaquil, a neighborhood in Guayaquil, is home to Hampton Inn by Hilton Guayaquil-Downtown. Municipal Museum of Guayaquil and Church of La Merced are local landmarks, and some of the area's attractions include Barco Morgan and La Perla Ferris Wheel. Looking to enjoy an event or a game while in town? See what's going on at Sports Federation of Guayas, or consider a night out at Santa Ana Garden. Visit our Guayaquil travel guide
Map
9 De Octubre 432 Y Baquerizo, Moreno, Guayaquil, Guayas

What's nearby

  • A curved pathway lined with palm trees and colorful flowers, leading to a hilltop with colorful buildings.
    Malecon 2000
    3 min walk - 0.3 km
  • An iguana on green grass.
    Seminario Park
    5 min walk - 0.5 km
  • Moorish Clock Tower
    7 min walk - 0.6 km
  • Centennial Park
    7 min walk - 0.6 km
  • Sports Federation of Guayas
    14 min walk - 1.2 km

Getting around

  • Duran Train Station
    15 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE)
    20 min drive

Restaurants

  • Costillas de Nico
    3 min walk
  • McDonald's
    3 min walk
  • La Tablita del Tártaro
    1 min walk
  • Restaurante Vegetariano Haysung
    3 min walk
  • McDonald's
    3 min walk

About this property

Hampton Inn by Hilton Guayaquil-Downtown

  • Luxury hotel located in Downtown Guayaquil
  • You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a grocery/convenience store at Hampton Inn by Hilton Guayaquil-Downtown. For some rest and relaxation, visit the sauna or hot tub, and indulge in a manicure/pedicure. The on-site restaurant, Bonsai Sushi Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self parking and valet parking
    • Express check-out, free newspapers, and multilingual staff
    • Coffee/tea in the lobby, a 24-hour front desk, and an elevator
  • Room features
  • All 95 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonsai Sushi Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Hampton Inn by Hilton Guayaquil-Downtown have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hampton Inn by Hilton Guayaquil-Downtown?

Check-in begins at 2 PM.

What time is check-out at Hampton Inn by Hilton Guayaquil-Downtown?

Check-out is at noon.

Does Hampton Inn by Hilton Guayaquil-Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hampton Inn by Hilton Guayaquil-Downtown located?

Located in Downtown Guayaquil, this luxury hotel is steps from Church of San Francisco, San Francisco Square, and Church of La Merced. Malecon 2000 and La Rotonda are also within 5 minutes.

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Reviews

Hampton Inn by Hilton Guayaquil-Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 162 out of 348 reviews
Rating 8 - Good. 130 out of 348 reviews
Rating 6 - Okay. 38 out of 348 reviews
Rating 4 - Poor. 10 out of 348 reviews
Rating 2 - Terrible. 8 out of 348 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel condemned.

After traveling for 10 hours, we arrived by taxi to find that all the lettering had been removed from the front of the building and it was shut down. It turns out that after intensive inspections after the recent earthquake, the building was determined to be unsafe. There were personal on the scene which transported us to a nearby hotel ( The Palace) which truned out great. It's unfortunate with today's technology that Expedia cannot keep track of people's reservations and inform them of such incidents.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here last year and it was very nice again this year.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great CUSTOMER SERVICE

Everytime,I go to GYE,I stay in this hotel. They are very accommodating,professional and polite. Best of all Speak English.
Verified review

8/10 Good

Liked: Room comfort

Viaje a Guayaquil-Ecuador

El hotel necesita remodelacion sus muebles un tanto desgastados
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great service

Customer service is not easy to find in Ecuador, nonetheless, the staff was very accommodating with finding restaurants, getting cabs, and helping out. The rooms were comfortably furnished, wifi was great too. Complimentary breakfast was very good with a wide variety of options.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

We had a bit of difficulty confirming the hotel would pick us up at the airport. My cell wouldn't call Ecuador and they don't show an email address. The Hilton customer service was of no help at all, so a friend in Ecuador called them. In the future I will start confirming further in advance. The hotel is clean, downtown, nice rooms with good beds. Decent breakfast with eggs, meats etc. You can NOT drink the tap water in Guayaquil and it is very nice that the hotel puts a bottle of water in the room for your use. We have stayed here several times and will continue to so do.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca de todo en el centro de Guayaquil

Perfecto para una visita de fin de semana a la ciudad de Guayaquil.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Customer Services ....other than that it was because Hotel was or still is under renovation
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area!

All I can say about this hotel is that it's the best around in the area, very clean courteous staff pretty close to almost everything and best of all very secure. Every time I have to book a reservation in Guayaquil it's the only hotel I always pick
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una ciudad y un hotel para volver

Destacadísima la atención del personal y sus consejos para conocer mejor la ciudad, excursiones y paseos.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opcion costo beneficio

Hotel en el centro de Guayaquil, que cuenta con todos los servicios necesarios para una buena estadía, No tengo ninguna queja sobre el hotel ya que el servicio de lavandería, restaurante, internet, limpieza es aceptable. Sin embargo el hotel merece una actualización ya que se ve y siente un poco viejo
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Servicio Gracias

Desayuno wi fi muy bien, habitaciones limpias, el aire acondicionado no funciona muy bien pero aclimata mas o menos la habitacion
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beat Choice I could have made!

I searched many hotels. I decided on Hampton Inn because of its association w/ Hilton hotels. The provided courtesy hotel shuttle service to & from the airport. Sent us with a breakfast " to go" due to any early flight that would cause us to miss breakfast. " Thank You " , Hampton Inn Guayaquil!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación perfecta en el centro de la ciudad

todo super bien
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness

Business and focus

Good stay. Average. Good service and good staff. I would recommend removing carpets and switch to wooden floor, because is more clean.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the center of the city.

Arrived late at night. Fast check in. Good breakfast.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice, downtown city it was great

I had a good experience, very good breakfast and they were friendly
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Excellent time at this hotel. The only cons: the bathroom needs some upgrade and bed was not very comfortable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value.

Very good value for location. No charge for valet parking is a big plus. You don't want to drive your car in Guayaquil. Taxis is the way to go and the price is good. Hotel is within two blocks of El Malecon. You don't want to overlook this sight.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

El hotel está muy bien ubicado. Tomamos una suite y era muy cómoda. El personal nos trató de forma excelente y siempre tuvimos sus comentarios donde visitar y la mejor manera y más segura para hacerlo. Totalmente satisfecho.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired hotel, badly maintained

Room with mold stains in the bathroom ceiling, no hair dryer, trash bins with no plastic lining and dirty, bed spread in bad shape. Overall, very bad experience. Not sure what Hilton is doing with a property like this one.
Verified review

6/10 Okay

Liked: Staff & service

hotel bien placé au centre ville-transfert gratuit

Pour visiter le centre ville ,emplacement idéal.Transfert hotel aéroport gratuit.Personnel très accueillant et toujours dispo. Bon rapport prix qualité,mais l'hotel a un peu pris de l'age.Une rénovation avec couleurs plus clairs lui donnerait un attrait supplémentaire. Pdj correct mais sans plus. Carte repas pas grande,mais la nourriture est de qualité.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love stay at Hampton in Guayaquil.

We love stay at the Hampton and recommend it to anybody to want to go to Guayaquil,Ecu.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in vacation.

We had a great experience in Hampton Hotel and we recommend it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Buen sitio

Buen servicio