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Guangzhou Carat Hotel

5.0 star property
Indulge in world-class spa treatments then soak up the sun by the marina. Your tranquil retreat awaits.

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Guangzhou Carat Hotel, situated in Baiyun District, offers a tranquil escape with a marina and serene garden. Unwind at Yu Spa or enjoy international cuisine at one of the two on-site restaurants. With amenities like an indoor pool, outdoor pool, free self parking and free newspapers you'll feel right at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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The price is AEDย 573
AEDย 668 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Guangzhou Carat Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Guangzhou Carat Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Guangzhou Carat Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Guangzhou Carat Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Guangzhou Carat Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 1000 per vehicle applies.

Where is Guangzhou Carat Hotel located?

Located in Baiyun District, this spa hotel is within 2 mi (3 km) of Yuntai Garden, Guangzhou Sculpture Park, and Baiyun Mountain. Guangzhou Wanda Plaza and Guangzhou Children's Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

6.4

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 266 reviews
Rating 8 - Good. 112 out of 266 reviews
Rating 6 - Okay. 31 out of 266 reviews
Rating 4 - Poor. 16 out of 266 reviews
Rating 2 - Terrible. 21 out of 266 reviews

Reviews

Verified

10/10 Excellent

khaldoune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hรดtel

Mon hรดtel prรฉfรฉrรฉ a guangzhou
Stayed 8 nights in Jan 2020
Verified

8/10 Good

YONG SEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์กฐ์‹ํฌํ•จ ์ข‹์Œ

๊นจ๋—ํ•œ ์ƒํƒœ์˜ ๋ฃธ๊ณผ ๋น„ํ’ˆ์ด ์ข‹์•˜์œผ๋ฉฐ ํŠนํžˆ ์กฐ์‹์€ ๋งˆ์Œ์— ๋“ค์—ˆ์Šด
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Comfort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable I liked it a lot. The hotel design is also superb and I really liked the idea of pone shutter closing both the toilet and bathroom door. The breakfast can be improved to accommodate the international travellers better.
Stayed 2 nights in May 2019
Verified

4/10 Poor

HYUKSANG

Different with my expect
Stayed 4 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

ๆƒ…ๆณไธ€่ˆฌ

ๆตด็ผธๆธ…ๆฝ”ไธๅค  ้‚„ๆœ‰้ ญ้ซฎๅœจ็ผธๅ…ง ่ฃๆฐดๅพŒๆœ‰ๆผ‚ๆตฎ็‰ฉๆฒน่„‚ ้™„่ฟ‘ๆœ€ๅฐ‘่ฆ่ตฐ10ๅˆ†้˜ๆ‰ๆœ‰้คๅปณ ๆˆฟ้–“ๅ…‰ๅบฆไธ่ถณ
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le parfum dans les gloires est super , le room service ne ramasse pas les assiettes aprรจs le service. Le wifi est mรฉdiocre par contre
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it every time I come here

The rooms are great the food is good the location is comfortable
Stayed 5 nights in Oct 2018
Verified

6/10 Okay

Ljnus

Liked: Staff & service
Disliked: Cleanliness
Beds comfortable. But rooms have mold on the ceiling and when we asked we were told that we could change our room but all rooms were the same. Coffee good and bfast good in the morning if you stick with pastries. Dinner buffet disappointing. Very helpful staff, though. With a little tic, this would be comfortable and decent place to stay.
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ฃผ๋ณ€์— ์•„๋ฌด๊ฒƒ๋„ ์—†๋‹ค

ํ˜ธํ…” ์ฃผ๋ณ€์—๋Š” ์•„๋ฌด๊ฒƒ๋„ ์—†๋‹ค ์‹ฌ์ง€์–ด ๊ตํ†ต์—ฌ๊ฑด์ด ๋‚˜์˜๊ณ  ์ฒดํฌ์•„์›ƒ ์‹œ๊ฐ„์ด ์‚ผ์‹ญ๋ถ„์ด๋‚˜ ๊ฑธ๋ฆฐ๋‹ค ํƒ์‹œ์žก๊ธฐ ์–ด๋ ค์šด ์žฅ์†Œ๋‹ค
Stayed 4 nights in Sep 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
ๆ™šไธŠๅ…ฅไฝๆ™‚้‡ๅˆฐๅ›ฃ้˜Ÿๅฎข๏ผŒ็ตๆžœๆ‰‹็บŒ็ญ‰ไบ†ๅพˆไน…๏ผŒๅ‰ๅฐไบบๅ“กๆ˜Ž้กฏไธ่ถณใ€‚้…’ๅบ—็ณป็ตฑ็ณŸ็ณ•๏ผŒๅฅฝๅนพๅ€‹้…’ๅบ—้ ่จ‚็ถฒ็ซ™็š„ๅ–ฎๅญ้ƒฝๆ”ถไธๅˆฐใ€‚ๆˆฟ้–“ๆŒบๅคง๏ผŒๅ†ทๆฐฃไธๅค ๏ผŒ้‡้ปžๆ˜ฏๅปๆ‰€ๆœ‰็•ฐๅ‘ณใ€ๅปๆ‰€ๆœ‰็•ฐๅ‘ณใ€ๅปๆ‰€ๆœ‰็•ฐๅ‘ณโ‹ฏ้…’ๅบ—็š„่Œถๆจ“ๆ—ฉ่Œถ้ปžๅฟƒไธ้Œฏ๏ผŒๆ˜ฏๅ”ฏไธ€็š„ไบฎ้ปž๏ฝž
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ํ˜ธํ…”์ด์šฉํ• ๋•Œ ์—ฌ๊ถŒ๋„ ์นดํ”ผํ•˜๊ณ  ๊ณ ๊ฐ์‚ฌ์ง„๋„ ํ—ˆ๋ฝ์—†์ด ์ดฌ์˜ํ•จ

์ฒดํฌ์ธํ• ๋•Œ ๊ฐ์‹ค์†๋‹˜์˜ ์—ฌ๊ถŒ์„ ์นดํ”ผํ•˜๊ณ  ๊ฐœ์ธ๋™์˜๋„ ๋ฐ›์ง€ ์•Š๊ณ  ํ—ˆ๋ฝ์—†์ด ์‚ฌ์ง„๋„ ์ดฌ์˜ํ•˜์—ฌ ๋ณด๊ด€ํ•˜๋Š” ๊ธฐ๋ถ„ ๋‚˜์œํ˜ธํ…”
Stayed 5 nights in Jul 2018
Verified

2/10 Terrible

Jun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
้žๅธธๅทฎ็š„ไฝๅฎฟไฝ“้ชŒ๏ผŒๆœๅŠกๆ€ๅบฆไธๅฅฝ๏ผŒไปฅๅŽไธไผšๅ†ๅŽป
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

james

Disliked: Cleanliness, staff & service

ํ˜ธํ…”์€ ์ข‹์œผ๋‚˜ ์œ„์น˜๊ฐ€ ๋„ˆ๋ฌด ๋ณ„๋ฃจ๊ณ , ๋กœ๋น„์— ์ง์›๋“ค์ด ๋„ˆ๋ฌด ํ—ˆ์ ‘ํ•จ

์•„์นจ์ผ์ฐ ๋‚˜์™“๋Š”๋ฐ๋„ ์ฒดํฌ์•„์›ƒํ•˜๋Š”๋ฐ 30๋ถ„์ด๋‚˜ ๊ฑธ๋ฆฌ๊ณ , ์†๋‹˜ ์„ธ์›Œ๋†“๊ณ  ์–‘ํ•ด๋„ ์—†์ด ๋ณธ์ธ ํ• ์ผ ๋‹คํ•˜๋Š” ๋ฌด๋ก€ํ•œ ํ˜ธํ…”์ง์›๋“ค์€ ๊ต์œก์ข€ ์‹œ์ผœ์•ผ ํ• ๋“ฏํ•˜๋‹ค. ์œ ๋‹ˆํผ๋„ ์ž…์ง€์•Š๊ณ  ์‚ฌ๋ณต์ฐจ๋ฆผ์— ํ•˜ํ’ˆ์ด๋‚˜ ๊ณ„์†ํ•˜๋ฉด์„œ ๋ถˆ๊ฒฐํ•œ ํƒœ๋„๋ฅผ ๋ณด์ด๋Š” ํ˜ธํ…”์ง์›๋“ค์„ ๋กœ๋น„์—์„œ ์ผ์„ ํ•˜๊ฒŒ ํ•˜๋Š” ํ˜ธํ…”์€ ์ดํ•ด๊ฐ€ ๊ฐ€์ง€ ์•Š๋Š”๋‹ค. ์ „๋ฌธ์ง์ด์ง€ ์•Š์•„๋ณด์ด๋Š” ํ˜ธํ…”์ง์›๋“ค์ด ๋งŽ์€๊ฒƒ๊ฐ™์•„ ์ „์ฒด์ ์œผ๋กœ ๋Š๋‚Œ์ด ์ข‹์น˜์•Š์€ ํ˜ธํ…”์ด๋ฉฐ, ํ˜ธํ…”์ „์ฒด์ ์œผ๋กœ ์พŒ์พŒํ•œ ๋ƒ„์ƒˆ๊ฐ€ ๋งŽ์ด ๋‚˜๊ณ  ์Šตํ•˜๋‹ค..
Stayed 7 nights in Jan 2018
Verified

2/10 Terrible

JAMES

Disliked: Staff & service

ํ˜ธํ…”๋กœ๋น„์— ์žˆ๋Š” ์ง์›๋“ค์€ ์†๋‹˜์„ ์„ธ์›Œ๋†“๊ณ  ์„ธ์›”์•„ ๋‚ด์›”์•„ ํ•˜๋ฉด์„œ ํƒœ๋„๊ฐ€ ๋‚˜์˜๋‹ค

๋ฐฉ์ฒญ์†Œํ•˜๋Š” ์•„์คŒ๋งˆ๋“ค์€ ์ƒˆ๋ฒฝ๋ถ€ํ„ฐ ๋ณต๋„์—์„œ ์›ƒ๊ณ  ๋– ๋“ค๊ณ  ์ •์ˆ™ํ•˜์ง€๊ฐ€ ๋ชปํ•˜๋ฉฐ, ํ˜ธํ…”๋กœ๋น„์— ์ง์›๋“ค์€ ์ „๋ฌธ์ ์ด์ง€ ๋ชปํ•ด์„œ ์†๋‹˜์„ ์˜ค๋žœ๋™์•ˆ ์„ธ์›Œ๋†“๊ณ  ์‹œ๊ฐ„๋ณด๋‚ด๋ฉด์„œ ๊ธฐ๋‹ค๋ฆฌ๊ฒŒ ๋งŒ๋“ค์–ด์„œ ์˜ค์ „์— ๊ณตํ•ญ๊ฐ€์•ผํ•˜๋Š” ์†๋‹˜๋“ค์ด ํฐ์†Œ๋ฆฌ๋ฅผ ์น˜๊ฒŒ ๋งŒ๋“ค๊ณ ์„œ์•ผ ๋ฏธ์•ˆํ•˜๋‹ค๋Š” ๋ง๋„์—†๊ณ  ์ •๋ง ํƒœ๋„๊ฐ€ ๋ถˆ๋Ÿ‰ํ•˜๋‹ค.. ๋กœ๋น„์—์„œ ์ค‘๊ตญ์ธ๋“ค์ด ๋‹ด๋ฐฐ๋ฅผ ๋งˆ๊ตฌ ํ”ผ์›Œ๋„ ์ œ์žฌํ•˜๋Š” ํ˜ธํ…”์ง์› ํ•˜๋‚˜์—†์œผ๋ฉฐ , ์‹ฌ์ง€์–ด ์—๋ ˆ๋ฒ ์ดํ„ฐ์—๋„ ๋‹ด๋ฐฐ๋ฅผ ํ”ผ๊ณ  ๋‹ค๋‹ˆ๊ฒŒ ํ•˜๋Š” ๊ฒ‰๋ชจ์Šต์— ๋น„ํ•ด ์ •๋ง ํ—ˆ์ ‘ํ•œ ํ˜ธํ…”์ด๋ผ๊ณ  ์ƒ๊ฐํ•จ, ์ข€๋” ์ง์›๊ด€๋ฆฌ๋ฅผ ์ฒ ์ €ํ•˜๊ฒŒ ํ•˜๋ฉด ์ข‹์œผ๋ จ๋งŒ, ๋”ฑ ๊ฐ€๊ฒฉ์— ๋งž๋Š”์ •๋„ ๋ณด๋‹ค ์‚ด์ง ๋ชปํ•จ, ์ฐจ๋ผ๋ฆฌ ํ•œ๊ตญ๋ชจํ…”์ด ๋” ๊ณ ๊ธ‰์ง€๊ณ  ๋” ๋‚ณ์Œ
Stayed 6 nights in Oct 2017
Verified

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great Hotel. Iโ€™ve used it since 2013. Very clean..... food needs more continental dishes and taste.
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superfint hotell med trevlig och serviceinriktad personal.
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

Adekunle

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

BEAUTIFUL HOTEL, POOR SERVICE! (BEWARE OF FRAUD)

For all the white glove service, and friendly smiles at arrival, the hotel didn't live up to it's promise. Staffers had a better command of the English language than most typical hotels in the area, but failed to be helpful when it most mattered. The front desk (which had a convenient currency exchange service) was fully aware of how fraudulent taxicab drivers were in the city, and gave no advance warning to clients. After I was defrauded by a taxi-cab driver of over Y450 through a very slick scheme, the front desk confirmed to me that the bills the driver had passed on to me were all fake, and described in detail how the fraud was perpetrated. It was definitely medicine after death! It made no sense that they were that aware of what was going on and wouldn't warn clients ahead. They almost seemed complicit in the fraud. Also anytime you complained about anything was when their command of the English always disappeared. I quickly came to realize that it was their way of avoiding responsibility- a standard way of not wanting to solve clients' complaints or problems. I left a country I had fallen in love with, very bitter and disillusioned. Will never stay here again, nor visit China. SAD! :-(
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

james

Liked: Room comfort
Disliked: Staff & service

๊ฐ€์„ฑ๋น„๋Š” ์ข‹์€ ํŽธ์ด์ง€๋งŒ ๊ตํ†ต์ด ์ •๋ง ๋ถˆํŽธํ•˜๊ณ  ์ฃผ๋ณ€์— ์‹๋‹น์ด ์—†๋‹ค

ํ˜ธํ…”์„ ์ž˜ ์ง€์–ด๋†จ์ง€๋งŒ ๊ด€๋ฆฌ๊ฐ€ ํ—ˆ์ˆ ํ•˜๊ณ  ์ฃผ๋กœ ๋‹จ์ฒด์ค‘๊ตญ์ธ๋“ค ์œ„์ฃผ๋กœ ์˜์—…์„ ํ•˜๋Š”๊ณณ์ธ๊ฒƒ ๊ฐ™์•„ ํ•ญ์ƒ ์ž…๊ตฌ๊ฐ€ ์‹œ๋„๋Ÿฝ๊ณ  ๋ถ„์œ„๊ธฐ๊ฐ€ ์ข‹์น˜ ์•Š๋‹ค. ๋ฐฉ์˜ ์ƒํƒœ๋Š” ์ข‹์•˜์ง€๋งŒ ์™€์ดํŒŒ์ด๊ฐ€ ๋„ˆ๋ฌด ๋Š๋ฆฌ๊ณ  ๊ด€๋ฆฌ๋ฅผ ์ ์  ์†Œํ™€ํ•˜๊ฒŒ ํ•˜๊ธฐ๋•Œ๋ฌธ์— ๋ฐฉํ‚ค๊ฐ€ ์ž‘๋™์„ ์ž˜ ํ•˜์ง€ ์•Š์•„์„œ ๋ฌธ์„ ์—ด๋ ค๊ณ  ๋ฌธ์•ž์— ํ•œ์ฐธ ์„œ์žˆ๋˜ ์ ๋„ ์žˆ๋‹ค. ๋˜ํ•œ ๊ธˆ๊ณ ๋„ ์‚ฌ์šฉํ•˜๋ ค๊ณ  ํ–ˆ์ง€๋งŒ ๋ฐฐํ„ฐ๋ฆฌ๊ฐ€ ๋ฐฉ์ „๋˜์„œ ๋ถˆํŽธํ–ˆ๋‹ค..
Stayed 7 nights in Mar 2017
Verified

6/10 Okay

Pok

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
This was not the 1st time I stayed at Royal Tulip. The services was good previously but the recent experience that I had was not so pleasant. The check in staff was kind of rude, my mini bar was lock, remains of hair in the bathroom drainage wasn't clear on a daily basis.
Stayed 4 nights in Jul 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ฒญ๊ฒฐํ•˜์ง€ ๋ชปํ•จ

์ฒญ์†Œ๋Š” ํ•ด์ฃผ์ง€๋งŒ ์ˆ˜๊ฑด์ด ์ƒˆ๋กœ ๊ต์ฒด ๋ ๋•Œ ์ˆ˜๊ฑด์•ˆ์—์„œ ์—ฌ์ž ๋จธ๋ฆฌ์นด๋ฝ์ด ์ž์ฃผ ๋‚˜์˜ด ์ˆ˜๊ฑด์„ ์ œ๋Œ€๋กœ ์„ธํƒํ•ด์„œ ๊ต์ฒด ํ•ด์ฃผ๋Š” ๊ฒƒ ๊ฐ™์ง€ ์•Š๊ณ  ๊ทธ๋ƒฅ ๋‹ค์‹œ ๋ง๋ ค์„œ ๊ต์ฒด๋˜๋Š”๊ฒƒ ๊ฐ™์•„ ๋ถˆ๊ฒฐํ•จ ์™œ๋ƒํ•˜๋ฉด ์ด๋ฒˆ์ด ์ฒ˜์Œ์ด ์•„๋‹ˆ์—ˆ์Œ
Stayed 7 nights in Jun 2017
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel , Excelent rooms.

Love the rooms, the space , the housekeeping service , the 24 hour option for room service , most of the staff understand english, very clean ! Very easy to get taxi ir transportation from the hotel, very quite and restful . Beautiful rooms , bar and dinning room.
Verified

10/10 Excellent

Ganeswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water supply

All are good. Just the water system need to be improved.
Verified

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ร“tima opรงรฃo para a Canton Fair

Hotel com boa estrutura, quartos bons e limpos. Oferece shuttle para todos os dias da feira. รณtima localizaรงรฃo e atendimento do staff.
Verified

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel esta muy bien, los cuartos son amplios y las camas muy comodas. El desayuno tiene una amplia variedad y no solo sirven comida asiatica. El staff es muy atento aunque no todos hablan ingles y los que si lo llegan a hablar no lo hablan muy bien. Tiene servicio de shuttle hacia la expo, ademas de ofrecer shuttles por la tarde para conocer mas de la ciudad.