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"A great place to stay, convenient to the old town and hospital, depending on your reasons for visiting Osnabruck"

"Quick and easy check-in with on property restaurants. A group of us stayed here to recover from jet lag and it was perfect for our short stay."

"The room was big and comfortable, breakfast very good and dinner was excellent. "

"The bed was clean as was the bathroom and the room was large. However the pictures show a fully equipped kitchenette and it's described as such. But you actually have to ask for pots and pans. The lady at reception seemed surprised we wanted these. We were given a frying pan and a saucepan, with a large plastic spoon. We asked for plates but she said she couldn't give us any. So we had to eat off saucers. Not quite the fully equipped kitchenette we were expecting. No dishcloths either, no spoons, no sharp knives, no cooking utensils. The carpets throughout were filthy. I didn't want to take my shoes off. It's important to note that there is a drug rehab centre opposite which means a lot of addicts hanging around, however they all left once the centre shut and didn't cause us any issues. What was an issue was the checkout. They say you can check out up to 11am. I did the online checkout and confirmed this time, but the cleaner knocked at 9am whilst we were both getting showered and dressed, and they actually opened the door to our room at 10am. This felt really intrusive. All in all, it's ok to sleep in but there's huge room for improvement."

"Clean room"

"Nice stay, spacious room in a good location with helpful hotel staff. WiFi worked well on the ground floor but not in our room on the third floor. Shower design (less private) was not an issue for us as a couple"

"There was no hot water! The staff did not warn us it had been out for days! I have a hurt back and a cold shower only makes it hurt more and all day! Shameful! "

"Reasonably priced, modern and very clean. Staff were very friendly. As a regular visitor to Münster o would recommend this hotel."

"The hotel is very neat and situated close to the railway station "