"This place is horrible! One of the worst “hotel” experiences I’ve ever had. We stayed for 5 days recently with our kids and had 6 large luggages that we had to drag up and down 3 flights of stairs because the elevator was broken. I was so pissed. When I asked what happened, the front desk worker said, “You didn’t get the email. Elevator is broken and won’t be repaired for awhile. When I asked to stay on the first floor, she said that all the rooms were booked. This is ludricous. If you don’t have a working elevator in a three flight building, then why have Guests? Just shut the hotel down until it is fixed.
In addition, they cleaned rooms only every 3rd day, and if you tried to ask them to clean everyday, the workers would give you attitude. What a disgusting hotel. I would rather stay at an Airbnb.
Also, the so-called “gym” was a small room with two semi-functional treadmills from the 1990s. One of the treadmill’s incline was broken, and the other one shut down as soon as you went past 10mph. The only other machine was a a cable machine that was so old that one of the cables was snapped. They really need to update and expand their “gym” room.
Lastly, their breakfast was disgusting. The biscuits and sausage were hard and dry and didn’t taste good. The eggs were tasteless. There was no actual butter. Only one of the toasters worked, and they ran out of coffee. It was a terrible experience, and I will never stay here again. "
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