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Garden Inn

3.0 star property
Escape to a serene retreat where wellness meets convenience. Treat yourself to rejuvenating massages and unwind in style.

Choose dates to view prices

Located near Pinang Peranakan Mansion, Garden Inn is the perfect haven for relaxation. Unwind at the full-service spa or sauna, enjoy a rejuvenating massage, and stay connected with in-room WiFi. For added convenience, take advantage of dry cleaning/laundry services and luggage storage.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is AED 100
AED 130 total
includes taxes & fees
25 May - 26 May

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Interior
Cititel Express Penang
Downtown George Town
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 381 reviews
The price is AED 146
AED 170 total
includes taxes & fees
23 May - 24 May
Cititel Express Penang
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 35 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is Garden Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Garden Inn?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Garden Inn on 25 May 2026 start from AED 100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Garden Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Garden Inn?

Check-out is at noon.

Where is Garden Inn located?

Located in Downtown George Town, this spa hotel is within 2 mi (3 km) of Wat Chaiya Mangkalaram, Leong San Tong Khoo Kongsi, and Pinang Peranakan Mansion. Fort Cornwallis and Kek Lok Si Temple are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.8

Cleanliness

7.0

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 208 reviews
Rating 8 - Good. 78 out of 208 reviews
Rating 6 - Okay. 67 out of 208 reviews
Rating 4 - Poor. 24 out of 208 reviews
Rating 2 - Terrible. 12 out of 208 reviews

Reviews

Verified

8/10 Good

christina

Liked: Cleanliness, staff & service
Clean. No problem.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Christian

Liked: Cleanliness, room comfort
Deposit harus cash
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

TORU

Disliked: Cleanliness, amenities, property conditions & facilities
歯ブラシセットなしバスタオルのみ。全体に清潔感なし。メリットは料金が安かったこと。
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Yit Chian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient area
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Fran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very poiot internet service
Stayed 1 night in Dec 2019
Verified

8/10 Good

masitah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back again

the room is ecxellent. same as in picture. big room. have flusk for hot water. they provide coway water dispenser at the hallway. easy for customer. my room a little bit near road so can hear noise from the road until late night. but the most i dont like about my stay is around 12.30am some chinese teenager was going back to their room and the talk and laugh loud, can hear their footstep, open and close door so hard. i cant sleep until 2.30 in the morning. and around 8am people already start coming out from room. chatting along the hallway. disturbing my sleep. can hear the housekeeping push the bin. i have to wake up early because of that. not a pleasent stay for me because of that but overall, its value for money. maybe next time i go the nobody will disturb my holiday 😆
deluxe queen bed. big room same as picture
lobby is great view love it have vendor machine selling food and drink
dont have closet but have place to hang towel or ur shirt
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適中,房間整潔
Stayed 1 night in Apr 2019
Verified

8/10 Good

Wills

Liked: Cleanliness, staff & service
Didnt like about the bed. Have noise when we turn around. The sound insulation is not very good. Can hear noise when others guest is talking outside. Staff are friendly.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ＆ arrangement from the manager although there is some inconvenient encounter during the check in. Thank you Mr.Kenny. This hotel definetely a budget hotel and strategic place in Georgetown for stay.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Adrian

Liked: Cleanliness, room comfort

Bad staff & poor WiFi ruined it all!

I would have given this hotel a better review if not for the sulky Chinese lady at the reception. She could see that I already had my hands full with my luggage when I requested for an electric kettle and a hairdryer and yet insisted that I make a second trip to the reception to claim them instead of asking one of the hotel’s staff to help bring it up to my room. Really poor attitude! The other staff were quite friendly though. However, the WiFi connection was pretty bad and really needs to be improved.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Foong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi Unstable, Everything else was Comfortable

I'm not a picky guest. However, the stability of the wifi is really bad. It kept going off on its own every few minutes. Even after telling the staff, its still the same until 12 midnight.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant with good receiption
Stayed 1 night in Dec 2018
Verified

8/10 Good

CZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and tidy room. Value for money.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Garden Inn ist ein sehr nettes Hotel im Zentrum der Stadt, mit aufmerksamen und entgegenkommenden Mitarbeitern an der Lobby. Die Zimmer sind sauber und für hiesige Verhältnisse groß. Die Umgebung ist gespickt mit Lokalen und der Weg zum Zentrum ist nicht weit.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GARDEN INN HOTEL

I just have a comment for this hotel, please not to say at the promo or website or at hotel.com for check-in time are available 24 h, just say the check in time is same like another hotel because as a client, i and my friends confius with the time check in, we arrived early morning but cannot check-in but at the website can check in 24 h.Uncle at the counter just say the time check in are same as another hotel. Besides, a few minutes, Sarah politely, told us the truth, actually, we can check in 24 h, but the room are full. so we have to waited till noon. Ok we accapted it. Although not satisfied with the check in time, the hotel are very nice place to stayed at penang, the room are very clean maybe will choose this place for next holiday because the service quiet good Recomended.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

John

Hi, it was not inside the room, but the work of the hotel was good
Stayed 7 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Little bit noisy but overall is ok
Stayed 1 night in Aug 2018
Verified

8/10 Good

Abqari

Need to improve more on the air conditonal
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n nice hotel to stay
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shopping centers public transport round the corner also free city bus ride no CT7. Hawker food galores between walking distance. Hotel reasonably priced friendly and clean.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Shida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik luas dan selesa
Stayed 2 nights in Jul 2018