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Mercure Neu-Isenburg

4.0 star property
Business district retreat where travelers can work out at the fitness center or enjoy drinks at the bar after visiting nearby attractions

Choose dates to view prices

Mercure Neu-Isenburg, in the business district, offers an upscale experience with on-site shopping and a peaceful terrace. The hotel features in-room WiFi, a fitness center, and convenient dry cleaning services. Guests praise its accessible location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 326
AED 349 total
includes taxes & fees
29 May - 30 May

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About this property

Mercure Neu-Isenburg

  • Upscale hotel near Deutsche Bank Park
  • Located close to Römerberg and Frankfurt Christmas Market, Mercure Neu-Isenburg provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Other perks include:
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Wedding services, a front-desk safe, and multilingual staff
    • An elevator, luggage storage, and a banquet hall
  • Room features
  • All 143 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Flat-screen TVs with satellite channels
    • Private yards, free infant beds, and coffee/tea makers

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  • Free WiFi
  • Gym
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The price is AED 255
AED 273 total
includes taxes & fees
29 May - 30 May
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 30

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12.00 per accommodation, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 24.00 for adults and EUR 10 for children
  • Self parking fee: EUR 16.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Neu-Isenburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Neu-Isenburg?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on 29 May 2026 start from AED 326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 16.00 per night. There is free parking nearby.

What time is check-in at Mercure Neu-Isenburg?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Mercure Neu-Isenburg?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Neu-Isenburg located?

Located in the heart of Neu-Isenburg, this hotel is within 6 mi (10 km) of Deutsche Bank Park, MyZeil, and Main Tower. Frankfurt Christmas Market and Römerberg are also within 6 mi (10 km). Neu-Isenburg Stadtgrenze Tram Stop is 16 minutes by foot and AirPlus Dornhofstraße Neu-Isenburg Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 94 out of 231 reviews
Rating 8 - Good. 92 out of 231 reviews
Rating 6 - Okay. 34 out of 231 reviews
Rating 4 - Poor. 4 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

Reviews

Verified

6/10 Okay

Yalcin

Liked: Staff & service
Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable and clean

The staff was very hospitable and attentive and friendly, location was great
Stayed 9 nights in Mar 2025
Verified

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming

Nice hotel in the center of Neu-Isenburg. Close to shopping, restaurants etc. Hotel has an ‘airline’ theme and is very cozy. Staff super friendly. Bed suited me fine. Breakfast was good with lots of options. I enjoyed my stay very much.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hote
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

A nice stay for this business trip.

Nice hotel with themed decoration - aviation - and general good service. Comfortable room and bed as well.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima Business Hotel, alles top
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Josephine

Liked: Cleanliness
Clean
Stayed 1 night in Apr 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and comfy but remember to ask room cleaning !

Very good and discreet hotel, personnel professional and kind. I appreciated easy parking and breakfast full selection ... on the other side, the room cleaning deleted if not specifically requested is not in line with any habit and need.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

QINA

Disliked: Property conditions & facilities, room comfort
Too far away from the city central and so old. It doesn’t feel good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

mohamed

Liked: Cleanliness
Disliked: Staff & service

Not a 4 star hotel.

I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Darius

A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Magnu

Liked: Cleanliness, staff & service, amenities
Trevlig Personal
Stayed 1 night in Jan 2026