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"Definitely the staff and the room."

"Spotless clean room great location very close to ferry terminal helpful staff "

"great room ....very good ..."

"I travel a lot throughout Australia. The Sebel in Launceston has, by far, the best customer service of any place I have stayed in over the past eighteen months. All staff are genuinely attentive and helpful. It is clear through their interactions with guests that they really do want you to have a great stay. "

"Great location. Room had all we needed. Beds were comfortable. Staff were nice. Parking was good. "

"Lovely clean , well appointed room. Seems to have been recently refurbished and looks very modern . Staff were friendly "

"Our booking was seamless. Staff at reception were very efficient upon arrival. The room was immaculately clean. We would highly recommend staying here to anyone especially if you are in town for business. "

"Lovely clean room, friendly staff "

"Room for spotless and had all the amneties required with a great view towards Sprit of Tasmania dock. Entire hotel was amazingly good, it had an attached bar and resturant which was very handy for us. Last but not least, the staff were very friendly at front desk or at the till on resturant. Great place to stay!!"