Houseboats in Florida

"We arrived during a power outage that affected the building we were staying in. After waiting two hours we requested a room in a building that had power. We reserved an ocean front balcony and moved to beach view no balcony. They told us we would lose the balcony but I did not know they would charge us for a balcony room. Not fair!"

"The view was amazing, staff at the restaurant for buffet included was great! But, cleaning and bathroom supplies was terrible?!? The lady did not speak English or clean"

"Loved access to the waterpark"

"Nicely positioned for parks Complete accommodations"

"You are paying for the location, there is no doubt. Common areas like the lobby and restaurants are outstanding. The rooms while mostly clean and very comfortable, seemed very dated. We had two rooms. Both sinks were stopped up, refrigerator was stinky, windows filthy…and couch was gross. But not because it was “dirty“ I just think it needs to be freshened up. Staff is excellent, common areas are gorgeous. And you can’t beat the view/location. The biggest disappointment was two of the four elevators were out of commission on a very busy weekend. When traveling with a disabled person, that made it very difficult to navigate."

"We have been staying here twice a year for the past 4 years. All our previous stays we rated at all 5 stars. We did notice that, with the new management, the service is not as good. We really like this hotel, so we hope the improve to the previous standards."

"The place is ok. The bar and restaurant staff are not equipped to handle a busy night. You can’t charge anything to the room which is annoying. Be careful not to get anything on the sheets or towels because they will keep your money. No food or drinks allowed in the room either. For the amount of money I paid, I’d rather go to a Hilton or Marriott with less fine print and more convenience. "

"Clean room Staff Family-friendly"

"Was not impressed by this resort the staff was unfriendly. The amenities were so spread out, not able to find all of them. I won’t be staying there again."