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Hotel Ferretti

2.0 star property
Florence's cultural treasures await just steps from this welcoming hotel, where attentive staff help travelers make the most of their Italian adventure

Choose dates to view prices

Hotel Ferretti in Florence's historic center places travelers near the Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests enjoy in-room WiFi, while multilingual staff offer concierge services and luggage storage to enhance the visit.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is AED 182
AED 239 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Single Room, Shared Bathroom

Highlights

Heating
TV
Ceiling fan
Rainfall showerhead
Digital channels
Wardrobe or closet
Desk
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Desk, laptop workspace, free WiFi, bed sheets

Double Room, Ensuite

Highlights

Heating
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Digital channels
Wardrobe or closet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Triple Room, Private Bathroom

Highlights

Heating
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Digital channels
Wardrobe or closet
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Economy Double Room, Shared Bathroom

Highlights

Heating
TV
Ceiling fan
Rainfall showerhead
Digital channels
Wardrobe or closet
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External) | Desk, laptop workspace, free WiFi, bed sheets

Double Room, Private Bathroom (External)

Highlights

Heating
TV
Ceiling fan
Detached private bathroom
Rainfall showerhead
Digital channels
Wardrobe or closet
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, City View

View from room

Classic Room, City View

Highlights

Heating
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Digital channels
Desk chair
Daily housekeeping
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

Highlights

Heating
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Digital channels
Desk chair
Daily housekeeping
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Private Bathroom

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Private Bathroom

Highlights

Heating
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Digital channels
Wardrobe or closet
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Apartment, Private Bathroom

Highlights

Heating
TV
Ceiling fan
2 bedrooms
Private bathroom
Rainfall showerhead
Digital channels
Wardrobe or closet
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Ferretti is near the airport and near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
Map
Via Delle Belle Donne 17, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    1 min walk - 0.0 km
  • Province of Florence featuring street scenes and heritage architecture
    Basilica of Santa Maria Novella
    2 min walk - 0.2 km
  • Via de\' Tornabuoni showing street scenes
    Via de' Tornabuoni
    2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore featuring a city, heritage architecture and a church or cathedral
    Cathedral of Santa Maria del Fiore
    6 min walk - 0.6 km
  • Ponte Vecchio which includes a bridge and a river or creek
    Ponte Vecchio
    8 min walk - 0.7 km

Getting around

  • Unità Tram Stop
    3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    5 min walk
  • Florence Airport, Peretola (FLR)
    23 min drive

Restaurants

  • Osteria Belle Donne
    1 min walk
  • Ristorante Buca Mario
    2 min walk
  • giaogiao stazione firenze
    2 min walk
  • Shake Cafe
    2 min walk
  • Cantinetta Antinori
    1 min walk

About this property

Hotel Ferretti

Hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Ferretti has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, express check-in, and smoke-free premises
  • Multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Ferretti include thoughtful touches such as laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers and free toiletries
  • 30-inch TVs with digital channels
  • Daily housekeeping, desks, and desk chairs

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AED 858 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1DVVF8DMY

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ferretti Florence
Ferretti Hotel
Ferretti Hotel Florence
Pensione Ferretti Hotel Florence
Hotel Ferretti Florence
Hotel Ferretti
Hotel Ferretti Hotel
Hotel Ferretti Florence
Hotel Ferretti Hotel Florence

Frequently asked questions

Is Hotel Ferretti pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ferretti?

As of 17 February 2026, prices found for a 1-night stay for 2 adults at Hotel Ferretti on 22 February 2026 start from $54.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Ferretti?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ferretti?

Check-out is at 10:30 AM.

Where is Hotel Ferretti located?

Located in Historic Centre of Florence, this hotel is steps from Via de' Tornabuoni, Piazza di Santa Maria Novella, and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Reviews

Hotel Ferretti Reviews

6.4

6.8

Cleanliness

8.8

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 379 reviews
Rating 8 - Good. 108 out of 379 reviews
Rating 6 - Okay. 79 out of 379 reviews
Rating 4 - Poor. 50 out of 379 reviews
Rating 2 - Terrible. 67 out of 379 reviews

Reviews

4/10 Poor

Manlio

Disliked: Cleanliness, amenities, property conditions & facilities
La stanza mostrava evidenti segni di trascuratezza, cuscini e letto con presenza d'insetti, probabili cimici dei letti,gli stessi con evidenti macchie ovunque, inoltre lo sciaquone del gabinetto non funzionava e ho dovuto usare il secchio dei rifiuti per evacuarlo di urina e feci... d'accordo che siamo in pensione una stella ma ciò che è basilare deve essere garantito ed efficiente non mi permetto di chiederVi nulla perché almeno ciò che ho visto in Firenze ha compensato e frenato i miei impulsi...Spero che almeno il mio sfogo sia costruttivo affinche' risolviate la situazione della camera n 3... Buon Anno!
Stayed 2 nights in Dec 2025

6/10 Okay

Julia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bad: The shower was broken and there was no TP The good: The location & price was perfect You have to pick & chose your battles
Stayed 2 nights in Nov 2025

6/10 Okay

Sergio Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y el personal dejan mucho que desear, le falta mantenimiento al lugar y casi nunca hay nadie que pueda resolverte cualquier problema o duda que tengas y son cero amables. En nuestro caso falló la luz del cuarto y el outlet de luz del cuarto estaba roto y no hubo solución ya que no hay personal en el hotel, nos quedamos un día entero sin luz. Lo bueno del lugar es la ubicación, tienes restaurantes, museos, atracciones turísticas, tiendas y demás a unos cuantos pasos.
Stayed 3 nights in Oct 2025

2/10 Terrible

ANAILSE

Disliked: Cleanliness, staff & service, room comfort
Terrível, não recomendo irem a esse hotel. Não tem RECEPÇÃO, quando chegamos lá não tinhamos nenhma instrução de como abrir a porta do prédio, tivemos que contar com a sorte de que um hóspede saiu e pode nos ajudar, e ele mesmo falou mal do Hotel já. Depois, simplesmente não havia ninguém na recepção e apenas um número para ligar na parede. Quando liguei pra lá descobri que o número era de ROMA e a pessoa simplesmente pediu pra eu pegar uma chave que deveria estar na mesa, mas não estava. Aparentemente outra pessoa pegou a chave e entrou no quarto que deveria ser meu. Enfim, não fizemos o check-in nesse hotel e fomos para outro local, NÃO RECOMENDO RESERVAR E TER ESSE STRESS NESSE HOTEL.
Stayed 3 nights in Oct 2025

8/10 Good

HIROO

Liked: Cleanliness
駅から便利だし、サンタマリアのヴェッラという目印があって迷わなかったこと
Stayed 7 nights in Oct 2025

8/10 Good

Leah

Disliked: Amenities, property conditions & facilities
The location cannot be beat, but the building itself needs some care, and it would be good if someone was available 24/seven by phone. That being said, we would still stay there again, because we were only a few minutes away from everything.
Stayed 3 nights in Oct 2025

4/10 Poor

Leda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good option for an early or late train trip, it’s walkable distance from the station.
Stayed 1 night in Oct 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service
Preiswerte Unterkunft und nettes Personal.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city.
Stayed 1 night in Oct 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, guests are asked to send photos of their passport via email or WhatsApp. Unfortunately, their email does not function—likely due to an expired domain—leaving WhatsApp as the only option to send sensitive identification documents, which raises serious privacy concerns. We specifically paid extra for a private bathroom. However, when using it, I noticed water dripping from the ceiling. Upon closer inspection, it became clear that this was wastewater from the toilet in the room above us. This means human waste was literally dripping onto us while using the facilities—completely unacceptable and unsanitary. The ceiling was also heavily infested with mold. The bathroom was unusable, and we ended up having to go elsewhere just to use the restroom. We immediately contacted the property, and they replied the next day (24 hours later) saying someone would arrive within 10 minutes. When we returned, nothing had been addressed—the bathroom remained in the same horrifying condition. We requested a full refund, but have since received no response. There is no one available at the front desk, and communication is non-existent. The room itself had a broken sink. We were not given any blankets, just a single bed sheet. While I can tolerate minimal service, I cannot accept paying extra for what is clearly a biohazard. The lack of hygiene, safety, and customer support is completely unacceptable. Do not book here.
Major leak of the toilet above
Sink doesn’t work
Very bad leak that’s been there a long time
Mold everywhere in private bathroom
Stayed 2 nights in Oct 2025

4/10 Poor

Noemi Suyapa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Solicitaron varios documentos para nuestro registro pero al llegar no había nadie qué nos atendiera, nunca me mandaron los codigos de acceso a las instalaciones ni me contestaron los mensajes, a la fecha ni los han visto. Un huésped nos dejo entrar como una hora y media después (coincidió con que salieron del lugar) y estuvimos una hora más esperando en la recepción a que apareciera alguien I contestara a las llamadas y mensajes de los números que ellos mismos proporcionan optamos por tomar una llave y atendernos nosotros mismos. Incluso al día siguiente no hubo quien atendiera
Stayed 1 night in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: close to rail station. Bad: no toilet paper despite numerous requests, shower mixer missing so could not wash, dirty sheets on bed. There were roadworks happening outside from 11pm till 2am so could not sleep despite using earplugs. Nobody at reception in the morning to discuss our concerns. Worst hotel ever! Plus they tried to overcharge the city tax.
Stayed 1 night in Sep 2025

2/10 Terrible

Skylar

Disliked: Staff & service, property conditions & facilities
The room I got did not look like the photos. The bathroom on my floor has no toilet paper for 1.5 days and there was no handle on the prison like shower so it only ran cold water. Overall hated my stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities

Pickpocket Paradise

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.
Stayed 1 night in Sep 2025

4/10 Poor

Gino

Liked: Amenities
Disliked: Staff & service
Acceuil mediocre mais bon emplacement chambre correct
Stayed 1 night in Sep 2025

6/10 Okay

FLORIN

They should invest in upgrading the rooms. Overall was not bad but for Europe you expect something more.
Stayed 1 night in Sep 2025

2/10 Terrible

Rosella

Disliked: Cleanliness, staff & service, property conditions & facilities
Contatti inesistenti. Sporcizia ben radicata ovunque. Umidità estesa sulle pareti. Cimici dei letti presenti nel materasso della camera, adiacente alla mia, di due ragazze sconvolte. Mi sono rifiutata di dormire lì e sono andata via
Stayed 1 night in Sep 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities
Good location. But no air conditioning made it difficult in month of August. Otherwise it was nice and comfortable stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tatiana

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.
This was the “lobby” one one was there and no keys for the rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación inmejorable y a buen precio! Hermosa vista . Buen servicio de limpieza y mucha amabilidad por parte del recepcionista, quien nos permitió ingresar a la habitación previo al horario establecido y nos ayudó con nuestras maletas. Lo único a considerar es que no hay recepcionista todo el tiempo, y que hay que subir varias escaleras para llegar al cuarto ya que no hay ascensor. Fuera de eso todo excelente, lo recomendamos!
Stayed 2 nights in Aug 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.
Stayed 3 nights in Aug 2025

4/10 Poor

Mason

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap and not so cheerful

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep
Stayed 3 nights in Aug 2025

6/10 Okay

Christian

The hotel has comfortable rooms, and check-in is very easy thanks to the virtual reception. I would add a refrigerator in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Oswaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo, tuve que quedarme en otro lugar porque los del hotel nunca me atendieron
Stayed 1 night in Aug 2025

2/10 Terrible

Launa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay
Stayed 2 nights in Jul 2025