Find Hotel with a Concierge in Fire Island, NY

"It was a great night"

"Room was clean, but dated. Sadly, the air conditioning did not work at all even after we had someone come take a look and supposedly fixed it. It was 74 degrees in the room at all times for two days. Breakfast is cook to serve for $15 per person. Good point, at least the don't make you pay for self parking in their parking lot like Holiday Inn Express."

"Breakfast was fresh! Coffee was hot🙂"

"Food was great and staff we lovely "

"This place is outdated- not in a charming antiquated way… more in a musty, poorly maintained way. Hated it "

"100"

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."

"I like this place and would stay in it again. It’s not the fanciest place but the price is great. Has everything needed. Quiet."