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HC Helena

2.0 star property
Hotel Casa Helena combines comfort with convenience in a vibrant neighborhood, offering free WiFi and practical services that make travel easier

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Travelers find a welcoming atmosphere at Hotel Casa Helena, where free in-room WiFi keeps everyone connected. The local meal delivery service saves time after a busy day, while the roundtrip airport shuttle eliminates transportation stress.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony | Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Portable fan
Private bathroom
Local meal delivery service
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Economy Room, Multiple Beds, Ensuite

Highlights

Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom | Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Portable fan
Pillowtop bed
Private bathroom
Local meal delivery service
Cable channels
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room, No Windows

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Family Room, No Windows

Highlights

Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View | Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Family House, Multiple Bedrooms, Kitchen, Mountain View

Highlights

Kitchen
Dishwasher
Smart TV
Hypo-allergenic bedding
Pillowtop bed
7 bedrooms
Portable fan
Private bathroom
  • Mountain view
  • 120 sq m
  • 7 bedrooms
  • Sleeps 17
  • 6 Double Beds, 3 Large Twin Beds and 2 Twin Bunk Beds

About the neighborhood

Located in Filandia, HC Helena is in the city center and near theme parks. Coffee Park and QUIMBAYAS THEME PARK are local attractions and those in the mood for shopping can visit Parque Arboleda and Victoria Shopping Mall. Parque Los Arrieros and Metropolitan Cultural Convention Centre of Quindío are also worth visiting. Explore all the area has to offer with ecotours and ziplining. Visit our Filandia travel guide
Map
Calle 8, 9-44, Filandia, Quindío, 634001

What's nearby

  • Montenegro, Quindío / Colombia. July22, 2016 Parque Del Cafe. Parque del cafe tourist site, Quindío, Armenia, Colombia
    Coffee Park
    49 min drive - 28.7 km
  • Immaculate Conception Parish of Filandia
    2 min walk - 0.2 km
  • Bejuco to Basket Interpretation Center
    3 min walk - 0.3 km
  • Street Stuck in Time
    3 min walk - 0.3 km
  • Mirador Colina Iluminada
    19 min walk - 1.7 km

Getting around

  • Pereira (PEI-Matecaña Intl.)
    78 min drive

Restaurants

  • Café Quindío
    3 min walk
  • V & P - Vinos Y Parrilla
    5 min walk
  • Mirum
    4 min walk
  • Juancherito
    8 min drive
  • Jose Fernando
    1 min walk

About this property

HC Helena

Hotel in a shopping district
HC Helena provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and local meal delivery service
Room features
All guestrooms at HC Helena include amenities such as free WiFi.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Showers and soap
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, portable fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 187850

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A car is not required for transportation to and from this property

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

Is HC Helena pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at HC Helena?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 7:00 AM for a fee of COP 25000.

What time is check-out at HC Helena?

Check-out is at noon.

Does HC Helena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is HC Helena located?

Located in the heart of Filandia, this hotel is steps from Immaculate Conception Parish of Filandia, Street Stuck in Time, and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 mi (3 km).

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Reviews

HC Helena Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

ESPER

Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024

6/10 Okay

Stephane

Stayed 2 nights in Feb 2026

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024