"We had such a wonderful stay at Crowne Plaza Durrës and genuinely couldn’t fault the service from the staff. Everyone was so warm, welcoming and helpful throughout our stay, but a special thank you has to go to Hergi at reception and Ankur, the restaurant manager. Both were so polite, kind and always happy to help with recommendations for local restaurants, bars and things to do, which made exploring the area so much easier.
The spa was also fantastic. I had one of the best deep tissue and cellulite massages by Mary — absolutely amazing and so relaxing. As the hotel is still new, they even provided a spa coupon which was such a lovely touch.
Breakfast was another highlight with a huge selection of fresh fruit, salads, cold meats and cheeses, alongside a cook-to-order menu with even more options available.
We were also unexpectedly upgraded to a balcony room with a gorgeous sea view, which made the stay feel even more special.
The only things missing for us were an outdoor pool or dedicated sunbathing area, and a jacuzzi/hot tub — these would make the hotel absolutely perfect.
Overall, an amazing stay and we would definitely return. Thank you again to the incredible staff for making our trip so memorable."