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"The staff here are great. Very friendly, welcoming and kind. This hotel is quiet and comfortable. Very well maintained and in a great location. It does NOT, however, have air conditioning, so if this is important to you, just know that there is no a/c."

"VerY functional and thought through room design. Competent and very helpful and friendly staff. Great location within the city."

"Room excellent, coffee/tea maker would have been nice. Breakfast mediocre. Restaurant and bar closes 20:00 Very poor menu. Often no staff on premises and entry with key card. I would class it as a B&B"

"Great location near the train station."

"Room was good, one of the cot "

"The advert on Hotels.com specifically talks about spa facilities, saunas, massages etc. There are NONE of these available AT the hotel; you have to go half a mile down the road to the local health club (which was amazing, by the way), but cost another £30 or so for the evening. It is misleading to suggest the Hotel itself has these amenities. And the restaurant closed earlier than the host told me. I wouldn't book again."

"Beautiful place! Nice, warm clean and cosy. Beautifully decorated for the festive season. Big clean room with very comfortable bed. Good location for a nice stopover not far from the motorway. Just wished we could have stayed longer."

"Great room, great restaurant with great beer on draught. Breakfast is well stocked. Very good value and easy to park just off the motorway too. Friendly and attentive staff. "

"We stayed in a deluxe double which had a view out over the garden and on to the lake. The room was clean and tidy but there are no tra or coffee making facilities in the room. Instead there are some 'refreshment stations' placed in the corridor which work on an honesty system. Whatever you take you keep a note of and then declare it at checkout (I think). We didn't use it but some other guests did, at about 1 in the morning, and made a great deal of noise - not ideal. However, not the fault of the hotel really, but just worth being aware of. There is a big car park opposite the hotel, so parking is easy. Breakfast was good, although we did have to hunt for bowls or plates which were not placed close to where you might need them. The terrace and garden are lovely to walk around and it is only a short walk through the garden to the lake."