Search Residences in Elliott Key

"We enjoyed our stay at Tru by Hilton. Ivan was very helpful at check in! "

"The rooms look just as it's pictured online. There's not adequate lighting in the bathroom. It took about 3-5 minutes for the shower temperature to change. The room was clean but I'm not sure how often the bedding is changed. It looked clean but when I woke up the next day both my daughter and I were bitten up. My thigh and on her face. "

"Nice room and pool"

"Beautiful, modern property with all the amenities one hopes for to make for a great stay."

"Never got room service for the time we checked in had go up the front desk and asked why we didn’t get service was told they had 90 checks out they had to get ready I told them that’s have nothing to do with me am paying customer I should get service had to get clean towels for the office because they never even take the trash until Sunday when Icomplain about them not giving me room service not cleaning the room was told they had 90 rooms check out. They was trying to make sure the rooms get clean before they do service to the other rooms."

"Surprised in a good way "

"Great stay, room was very clean and nice. Only thing is breakfast means you eat a $24 prix fix menu of small bits and bobs (ie some cheeses, bagels, mixed meats, yogurt, and fruit.) there isn’t any hot options for the prepaid for breakfast. Other than that everything was excellent"

"Checked into the hotel, everything was okay,paid the deposit, asked when did breakfast start, was told they only had tea & coffee. Finally went to the room, our key didn’t work so we had to ask staff to open the door for us before going back downstairs to get a new key. The main elevators wasn’t working so I had to use the side elevators which would take longer because everyone is using them. Asked to get some ice from the ice machine but was told the ice machine is broken. Noticed when checking in we only had 1 wash cloth, asked for more but was told they usually only give out 1 per room, which is confusing because why? When there are two travelers. The toilet wouldn’t flush right so we had to keep flushing it. Housekeeping came one time, took all of the towels and washcloths but returned nothing. Mind you this is a three day stay, I told the front desk they said they will drop some more towels off to my room, but none came. Overall I rate it 1/10. There isn’t really a lot of good amenities here but the AC. I noticed the bed was pretty comfortable, but as I was packing up I noticed the sheets really haven’t been changed, which is a health hazard. Honestly this hotel needs to be shut down, the staff was nice and friendly, but I would not recommend. DO NOT COME HERE UNTIL THEY REMODEL THE WHOLE BUILDING! "

"The location was excellent. The parking and the area surrounding the hotel was very safe, with many restaurants and stores for shooping. The room could use a little work, it felt warn down, the return air vent looked very dirty, as well as the room floor and needed more ilumination. We had daily housekeeping, but the floor really needed an extra scrub. We didn't like the breakfast, aside from the coffee, probably the worst hotel breakfast I've experienced in the last few years. The staff was kind and helped us resolve a problem upon arrival."