Verified review
4/10 Poor
Brian F.
12 October 2026
Liked: Location
Disliked: Cleanliness, check-in, communication
When we first got there we realized there was no desk to get in and we didn’t have a code for the door. We had to call to get a form sent to us to sign so that we could get the code and passkey for the room door. In our room, two of the pillowcases were stained with makeup and unknown substance when we got there. We were told there was no one to change them, but we could go to the linen closet and do it ourselves. The carpet in the hallway was stained in several places as well. The indoor pool was closed for some reason and looked like it was dirty. The walls were very thin and our neighbor was very loud. The only saving grace was when the a/c kicked on (also loud) and drowned out the neighbors noise. However the room remained hot so it was hard to get any sleep. This was a less than mediocre hotel minus a desk person to help us out with some of these issues. This is our first less than excellent experience with a VRBO. On the bright side, Elkhart Lake is a cool town and we enjoyed the proximity to restaurants and points of interest. The bathroom shower with the rainfall shower head was nice. If the linens had been clean, the pool open and the walls a little more sound proofed it would have been acceptable.
Stayed 1 night in Oct 2026