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Intown Suites Extended Stay El Paso Tx

2.5 star property
Extended stays become more manageable with on-site laundry facilities and an elevator that makes moving around the property effortless and stress-free.

Choose dates to view prices

Travelers find home-like comfort at Intown Suites Extended Stay El Paso Tx with practical amenities for longer visits. Enjoy in-room WiFi, convenient laundry facilities, an elevator for easy access, and a vending machine for quick snacks.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

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Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Frequently asked questions

Is Intown Suites Extended Stay El Paso Tx pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Intown Suites Extended Stay El Paso Tx?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Intown Suites Extended Stay El Paso Tx?

Check-out is at 11:00 AM.

Where is Intown Suites Extended Stay El Paso Tx located?

Located in Mission Valley, this hotel is 0.9 mi (1.4 km) from Del Sol Medical Center and within 3 mi (5 km) of El Paso Community College and The Fountains at Farah. The Woodhouse Day Spa - El Paso and Cielo Vista Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.0

Cleanliness

6.2

Amenities

5.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 7 out of 54 reviews
Rating 2 - Terrible. 17 out of 54 reviews

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Confortable place to stay
Stayed 14 nights in May 2025
Verified

8/10 Good

Sandra

Property is in good location. Easy access to restaurants and shopping.
Stayed 10 nights in Sep 2024
Verified

8/10 Good

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

trae

Disliked: Staff & service
I reserved a room ahead of time and got to the property to be told there was no rooms available. There was 9 other people there in the same situation!
Stayed 7 nights in Apr 2026
Verified

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are trash nothing like the pictures they put up. AC didn't work very unclean
Stayed 7 nights in May 2026
Verified

6/10 Okay

Domitila

Rooms bedding had a really and smell to it so I washed them in their laundry room. Staff was rude the lady in check desk was being rude to other customers. The cleaning staff had excellent attitude only cleaned my room one time my whole stay. Air conditioning did work. Kitchen had a few dead roaches that would come out from time to time.
Stayed 7 nights in May 2026
Verified

2/10 Terrible

Mario

Disliked: Cleanliness
Yes
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,quite.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Living

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 25 nights in Sep 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great AC
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates ate very good
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
Wonderful, affordable for hotel. Would definitely stay again.
Verified

2/10 Terrible

Raul

Disliked: Cleanliness
Roaches in Bathroom, Kitchen and around bed
Stayed 11 nights in Dec 2025
Verified

2/10 Terrible

felix

Disliked: Cleanliness, staff & service, amenities
BEWARE THIS IS NOT A HOTEL. They are only open from 8 am to 6 pm. I made my reservation through Expedia and arrived after 7 pm. They told me I didn't have a reservation and that they didn't have a room for me. They said they don't guarantee any reservations through any hotel booking app, only through their website. They told me they would call me the next day if they had a room available. More than 5 days have passed and no one has called me. Please mention this so people don't trust them. If you make a reservation through the app, it doesn't mean you have a room reserved. This company, which calls itself a hotel but isn't, shouldn't be listed on any hotel booking app in the United States since it doesn't guarantee a room to the customer.
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Jason

Disliked: Amenities
Room smelled smelled like dirt, reserving a room is useless due to the fact that the toom you asked for is probable not available. And will make you uograde a 1 bedroom to "premium" which has nothing special ither than higher priced than a 2 bedroom.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the kitchenette
Stayed 7 nights in Jul 2025
Verified

4/10 Poor

Veronica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
For pet fees are horrible they charge way to much for animals. And the manager is horrible. She was cussing at customer because someone didn't extend there stay or check out. She was very unprofessional. People left there trash outside there rooms and sometimes it wasn't pick up.
Stayed 10 nights in Jan 2026
Verified

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole apartment was dirty, the carpet will filthy stinky sticky and it wasn't vacuum at all. KitchenAid was too small and it wasn't working. Will not stay there again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 28 nights in Nov 2023
Verified

4/10 Poor

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
The room I got supposed to have been a premium renovated room. The shower leaked all day long and a drainage smell came out of it the entire time. The AC smelled like mold the entire time. Didn't seem like renovated room.
Stayed 13 nights in Aug 2025
Verified

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 13 nights in Oct 2024
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 2 weeks in a row we booked a double room traveling from Beaumont/Houston to El Paso for work. BOTH times, we arrived and they stated no double beds available. They do not go by reservation. Who ever shows up gets the room. Very unfair when you are traveling 12 hrs. Will NEVER book here again. I never have had to leave such an unfair review but these people are just awful
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the website aren’t even the hotels photos; they are taken from some stock site or maybe another hotel- but they are 100% fake. This is the only hotel that’s told me I have to go buy my own toilet paper (I had used 1 roll after 5 days) and I couldn’t get clean towels to save my life. This wasn’t the housekeepers fault, they were sweet, but always told me if I need something I had to go back to the front desk. The woman did not like me, for some reason she couldn’t even be civil. If you are locked out for any reason after 11 or on a Sunday, good luck getting back in your room. They kept the $50 “deposit” but the room wasn’t dirty. Used, yes- no clean towels yes - trash ? No. I couldn’t sleep there after a roach so heavy crawling on the night stand one night woke me. I will be filing a false advertising claim against this hotel when I am home.The price is cheap but there is a few more for a couple more dollars and I promise, those extra dollars are worth it.
Stayed 12 nights in Oct 2025
Verified

2/10 Terrible

Sam

Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay here at all and was charged over $100 because this InTown Suites doesn't answer their phone nor do they give you an option to leave a voicemail. Expedia in turn basically told me tough luck because they couldn't reach anyone by phone or email. When I tried to rebook when I got there, the room were nasty and smelled awful. I swear someone died in one of the rooms they offered (then told me it wasn't available when I returned to the office). Worst experience and only added to the stresses of dealing with a death in the family that brought us to El Paso. I can't express my disgust with this place and the lack of handling by Expedia. All something that answering a phone call could have avoided!!!!
Stayed 7 nights in Jun 2025