"Under full construction, very loud at 7AM - 3PM. No parking, had a rental truck they wouldn’t allow in the parkade. Elevator broke down rattled down 3 floors and had to call maintenance company to get us out after 35 minutes. Missed our ride to airport because of it. "

"We did not have hot water for two days and staff at first acted confounded when later maintenance admitted the entire second floor was out. The pool area is loud because everything echoes off the U shape of the building. Lots of kids which made it worse and they never left the hot tub area for hours. The new rehab is just lipstick on an old Best Western. So overpriced and molding up already."