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"Ich bin aus Costa Rica nach Lüneburg gereist, um die Weihnachtsmärkte zu besuchen, und hatte einen sehr schönen Aufenthalt. Das Hotel liegt in einer hervorragenden Lage, ganz nah an der Altstadt und den Weihnachtsmärkten, sodass man alles bequem zu Fuß erreichen kann. Die Lage macht wirklich den Unterschied, um die Stadt in der Weihnachtszeit in vollen Zügen zu genießen. Sehr empfehlenswert."

"Lüneburg ist immer eine Reise wert und das Hotel ist sehr zentral gelegen, toller Empfang, saubere Zimmer- vielleicht etwas in die Jahre gekommen, aber zweckmäßig- viele Ablagen. Das Parkhaus ist klein, aber bis jetzt hatten wir immer einen Parkplatz bekommen. Ganz toll die Minibar ist inklusive und die Leckerlis ( Stuten, Weingummi, Obst, Getränke ) beim Empfang. Wir kommen auf jeden Fall wieder..."

"100% recommend this hotel. GREAT service and wonderful stay. Recommend the massage therapist as well, she was fantastic. The restaurant food was delicious. "

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"Room was very nice and very clean. Great amenities, linens, bed, furniture. Wonderful view of the water. Everything works well. Very nice staff"

"Extremely helpful receptionist who took time to find us the most suitable room for my wife’s reduced mobility needs. Spacious comfortable room, very clean. Restaurant provided good quality local produce with good choice"

"Good breakfast close to city center "

"Hotel was modern and clean"

"Excellent staff & nice hotel could do with fan in room or aircon "