"I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style"

"Traditional Japanese style hotel with wonderful local staff"

"It was such a unique experience. Beautiful, traditional room, amazing meal, soothing hot springs and unforgettable staff! One of my best stays anywhere in the world ever!!"

"Location is perfect. Just a few minutes walk from the station and chair lift. Kitchen staff is very thoughtful. I stayed for 3 nights, although all 3 nights were hot pot for dinner with the same ingredients, the soup base was different for every night. Staff are super friendly, making you feel welcome. The only issue I had was on the first night when there kids staying and they ran around the whole lodge making all sort of noise until late."