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"amazing view. best view of chicago"

"Good location, parking only a couple blocks away, very clean and quiet room."

"Everything was good except for not having access to the outdoor space. When we were booking the hotel the outdoor area was one of the reasons the pulled us to stay there. It was not stated that it was unavailable for the season. The pool being closed i get it, but the rest that was featured in the photos was also off limits, the outdoor tents and the grass area. "

"I enjoyed the stay. My room was in 15th floor and the view is great. "

"My only complaint was the sheets were rough and made my skin and my daughter's skin itchy.... maybe the detergent? Otherwise the room was very clean, breakfast was great, bag check was easy and valet was quick and not too pricey! All the staff were pleasant and professional! "

"​The Pros: Wi-Fi and a convenient location with an attached car rental company. ​The Cons: Service: We were placed in a noisy room by the ice machine. After requesting a move, we waited 20 minutes for an update that never came. When I followed up, the staff seemed more concerned with whether we had touched the room than actually helping us move, citing that they were "too busy" to assist.Eventually, I had to give up on the move entirely. To top it off, the hotel showed zero flexibility on checkout, quoting a $75 fee just to stay until 1:00 PM. Don't expect much in the way of hospitality or quality dining. ​Dining: Very disappointing. The meatloaf was soft and mushy, and the cornbread was clearly not fresh. The cornbread was not hot enough to melt the butter. The waiter rushed the service as they were nearing closing time. ​Policies: Very rigid. A simple 1:00 PM late checkout request was met with a $75 surcharge."

"The hotel staff was the best, I always love my stay here! My only complaint is there are no microwaves in the rooms :( "

"The pillows in the rooms were very hard and so was the bed. In the pool area there where not enough towels for people and it seemed very cold for a indoor pool. "

"The rooms are very outdated and the bathroom was a mess when I arrived. (Like hair in the shower) The hotel is very conveniently located so that is a huge plus and not super expensive. I felt safe the whole time, and staff was helpful when I arrived. "