Crowne Plaza Düsseldorf-Neuss by IHG

Property class: 4.5

Choose dates to view prices

Located close to St. Quirinus Neuss and Medienhafen, Crowne Plaza Düsseldorf-Neuss by IHG provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Innenpool, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 273
AED 293 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed

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The price is AED 226
AED 266 total
includes taxes & fees
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About the neighborhood

Located in Neuss, Crowne Plaza Düsseldorf-Neuss by IHG is connected to the convention center. St. Quirinus Neuss and Medienhafen are notable landmarks, and travelers looking to shop may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or PSD Bank Dome. Visit our Neuss travel guide
Map
Rheinallee 1, Neuss, NW, 41460

What's nearby

  • A canal lined with trees and buildings.
    Konigsallee
    17 min drive - 8.5 km
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    21 min drive - 8.9 km
  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    22 min drive - 11.8 km
  • Port of Neuss
    15 min walk - 1.3 km
  • PSD Bank Dome
    30 min drive - 22.3 km

Getting around

  • Neuss Central Station
    6 min drive
  • Rheinpark-Center Süd Tram Stop
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    26 min drive

Restaurants

  • Hammer Blick
    8 min drive
  • Hammer Imbiss
    7 min drive
  • Antalya Döner
    4 min drive
  • My Lan
    4 min drive
  • Kaya Salate
    9 min walk

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

  • Luxury hotel near Medienhafen
  • Located close to St. Quirinus Neuss and Düsseldorf Christmas Market, Crowne Plaza Düsseldorf-Neuss by IHG provides a terrace, a garden, and dry cleaning/laundry services. Indulge in some rest and relaxation at Innenpool, the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A ballroom, luggage storage, and a TV in the lobby
    • A vegetable garden, 14 meeting rooms, and multilingual staff
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All 246 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 34-inch flat-screen TVs with satellite channels
    • Recycling, electric kettles, and heating

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The price is AED 256
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includes taxes & fees
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Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss by IHG?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss by IHG on 1 November 2026 start from AED 273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Düsseldorf-Neuss by IHG pet-friendly?

Yes, Crowne Plaza Düsseldorf-Neuss by IHG allows dogs (limit 2 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Düsseldorf-Neuss by IHG located?

Situated on the riverwalk, this luxury hotel is 1.6 mi (2.6 km) from St. Quirinus Neuss and 2.3 mi (3.7 km) from Medienhafen. Konigsallee and Rhine Promenade are also within 6 mi (10 km). Rheinpark-Center Süd Tram Stop is 9 minutes by foot and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

8.2

Very Good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Noisy! People laughing at 3am Staff were lovely though
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with many options to choose from. Staff were very professional.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good buffet breakfast, great location. Friendly staff and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was just like in the hotel photos, very nice with a view of the city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel, with good facilities. Unfortunately we didn't get to enjoy them all. We would love to come back. Very nice staff who speak good English. We slept well and safely there. clean and nice room with a good bed, nice little coffee bar in the room, nice bathroom with everything you need.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice people, good and clean rooms, good breakfast
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Great breakfast selection. Nice warm wine/punch in the lobby. Pool and Sauna were ok. Gym is small. Great area for Shopping and public Transport into the City.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitnes, Sauna and the pool were really clean and amazing
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Everything was perfect, excepted the dining room. It was very noisy.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean hotel in a nice quiet area by the river. Unfortunately room had several issue of broken equipment and uncomfortably narrow shower.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay during our time at the Euros!

The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location by the River

Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with antiquated and worn out rooms / amenities. Cleanliness could be improved. Staff was friendly and helpful for the most part.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing weekend trip. I need to say, restaurant manager gave us free coffee, even thou we didn’t pay extra for breakfast, and also he brought us some sweets to have with coffee, all free of charge! Such a nice gesture that made our stay even better :)
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was spacious and quiet. Breakfastbuffet is one of the most extensive ones I have ever had at a hotel. Only negative point of our stay was that the lock on our door wasn't functioning properly and we had trouble opening and closing the door. A nice lady from the housekeeping staff helped us enter again when the doorlock showed a green light but it still did not unlock. Düsseldorf center is easily reachable by bike or public transport.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wrong pictures (dining) there are no restaurants

nice and clean hotel. the room was nice but cold. there are pictures on Hotel .com. of there a restaurants . with you can sit at the bar and for the use and pizza?? it's not cozy right .. I'm disappointed…🌟
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good in every level. I upgraded to king size bed for more comfortable, I was surprised that the have 2 toddlers duvet covers! Which is very weird and uncomfortable.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful especially Abbas and sofi at the reservation desk, Ali at the restaurant, and Salih from the house keeping he was very helpful. Many thanks to all of them.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Joy was a real pleasure. She gave us all the help we need in getting sorted
Stayed 1 night in Aug 2026