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"This property advertises itself as a “Signature 5 bedroom Boutique Villa”, which is completely misleading. What we arrived to were five tiny cabins, nothing close to a villa or boutique experience. The hygiene was extremely poor — cleanliness standards were unacceptable and made the stay uncomfortable from the moment we arrived. The service was non-existent. The owner was unresponsive and did not answer calls, and we were provided no proper check-in instructions. After traveling and reaching the destination, we were left confused, stressed, and unsupported. There was no accountability, no hospitality, and no professionalism. This place relies entirely on false branding and claims that do not match reality. I would strongly advise travelers to avoid this property. It is overpriced for what it offers and does not deliver even the basic expectations of accommodation, let alone something calling itself “signature” or “boutique. "

"Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!"

"Average place for the price. No one speaks english so very had to check in and communicate. "

"Clean rooms excellent staff and location next to the night market was awesome .. highly recommend close to airport "

"Room was very good"

"Very good"

"Well maintained and clean. Only issue is with lack of utensils, corkscrew etc in kitchen. Staff were excellent though."

"Staffs are friendly and polite. The villa are clean and with the private pool👍 The morning BF have good variety and yummy 😋 We have a lovely stay in 3 room’s resort with a good atmosphere. Will comeback against."

"Nice property. "