Find Resorts & Hotels with Spas in Downtown Anchorage, AK

"I had made a reservation online and wasn't able to check in until late. When I checked in they told me that they had given away my room because they were first come first serve. They were able to get me in a different room. There was no remote for the TV."

"Local food is very good👍."

"Everything has been great every time we have stayed here except the exact same issue: checking in and checking out. Every single time we have checked in and checked out, we have had to stand there waiting and waiting on an employee to show up at the desk. There is no bell. No way to get anyone’s attention. And there is never anyone standing behind the desk. This is the ONLY hotel I have ever stayed at nationwide where we have to hunt down someone to check in. If that’s going to be the case, why require it at all? Why don’t you just have automated checkin/out like the AirB&B places do so we don’t even have to deal with a person at all? That would be so much easier. I hope this problem gets fixed in the future. It’s really awkward and uncomfortable to just have to stand there with no other option ESPECIALLY if we are in a hurry. "

"Elevator was not working during my stay."

"The hotel was undergoing some renovations. The TVs were not working on either night of my stay. If the TVs had been Smart TVs connected to the internet, the issue could have been avoided. It's difficult to say what the rating would be after the renovations."