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"Great location to stay with a clean rooms and comfy bed"

"The rooms haven't really been updated since the hotel first opened. The windows barely work as double glazed anymore, letting in the cold and noise. I wouldn't like to stay here in winter. I'm sorry, but just putting a heavy curtain in front is not enough. I love the place for it's location and many memories but I'm having serious doubts about staying here again. The staff are lovely but under a lot of pressure. I didn't eat here but the bar was so empty I wouldn't bother. Lots of promotion about the Leonardo loyalty scheme claiming that you get cheaper rates by joining, every time I tried this Hotels.com came in cheaper, so compare before you book (if you really have to)"

"Great location on the harbour. Definitely on the shabby side, common areas could use some redecoration and carpets, but the room was nice, clean and spacious. Breakfast was fantastic and the staff were very helpful and courteous. Overall a great place to stay for a few days, we would stay again."

"Great weeks stay. Breakfasts were superb, great choice. Ate a couple of nights at the hotel,evening meals we had were very good. Hotel in a beautiful setting."

"The staff on the bar the first night we stayed just didn't seem to want to be there. "

"Clean room, staff were helpful free parking, and a good choice of breakfast"

"Lovely castle. With great views! Room nice however Bathroom in room was a cupboard which let the room down. Breakfast was nice however overpriced for a limited selection, would be nice to have eggs royale for example. Also staff were very mixed on what was and wasn’t gluten free… a vegetarian breakfast was served instead. Not worth £17.50. "

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."

"Great size room, easy check in, secure affordable parking "