"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"Hotel staffs are very friendly and helpful. We asked where ATM is, a staff take us there. Room is clean. "

"The staff were friendly and helpful."

"Splendid hotel was FABULOUS !! Plenty of staff at the reception & very helpful in booking transport to All locations. Hotel is very clean & the Breakfast at the top of the hotel is very good with lots of choices. When I return to Hanoi I will use this hotel again ! Thank you James & sandy. "

"Perfect location in the old quarter, beautiful bed and bedding, super quiet, great breakfasts and lovely rooftop bar and amazing staff. And it felt contemporary, cozy and Vietnamese all at once. Couldn’t ask for more. "

"The staff here was very nice and helpful. The room was very comfortable large and clean. The location was fantastic. Very walkable and easy access to everything in old Center town. The view from the room was fantastic. We would highly recommend this place. You would not even think it was a hostile. "

"The room was, the staff was really nice "

"I stay at this hotel every time I am in Hanoi!!!! I like everything about this hotel - Everything, but it is the Staff that makes this hotel so wonderful!!!! Location, Clean, Delicious Breakfast and the Staff - from getting out of the taxi on arrival to getting in the taxi on departure - they do everything they can to make you feel welcome and comfortable!!!! Many have become my friends!!!!!!!"