Castles in Dominican Republic

"My experience at this hotel was extremely disappointing. As a Black guest, I consistently felt that white guests were treated better. Making restaurant reservations was unnecessarily difficult, and even when seated, I was often served last or passed over entirely. The only restaurant where I received decent treatment was the Italian one. The food overall was poor, the customer service was terrible, and the rooms had a strong musty smell. The only enjoyable parts of the trip were the excursions outside the hotel. The most concerning incident happened the day before I left: I saw the housekeeper assigned to my room holding my bank pouch, and afterward I discovered money missing. She appeared startled when she saw me, and before I could ask her name, she quickly left and sent another housekeeper to retrieve her cart. I would not recommend this hotel, especially to Black travelers, based on my experience."

"Great place to stay with kids. All pools are kind of chilly. Would go to this resort again but wouldn’t do a swim up room unless our kids were still needing naps "

"Very slow at check-in. Beautiful resort!"

"No and we were not on the Adult side but the jacuzzie helped."

"Pool was boring except for 1 afternoon 3 hours"

"Todo estuvo súper increíble, volveremos pronto"

"Breathtaking property. They do a wonderful job of blending modern comfort with the natural beauty. Staff is very friendly and helpful. Located on the beach, this resort doesn't make you choose between a pool day and a beach day, you can have it all! "

"All the pools made it nice because it was never overcrowded. The beach spot is nice, it has shaded areas. The entertainment and shows were decent; high energy. "

"The resort was beautiful, staff was friendly and accommodating, the beach was gorgeous and relaxing. "