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"Verynice. However the lady on checkout was not helpful and very rude. Wouldnt help me with check out said i had to do myself, and told me my lost property had not been found even though housekeeping has found it. .this put me off ataying here again "

"Room was excellent."

"The spa was lovely and my treatment excellent. Dillon on reception was super helpful and George in the bar made us great Margaritas 😊"

"Perfectly dedicated excellence staff, very stylish"

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"Great hotel, great location lovely staff and great facilities"

"Everything 10-10"

"The room was great - certainly decorated differently. Food was fantastic "

"Amazing staff, great hotel Thank you Ellie and the team."