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"Great staff, nice room"

"Excellent facility and service. It is an older facility, though still clean and well maintained. Dining halls are huge and there are bar, gift shops and a pottery workshop to keep you occupied. The onsen isn't too fancy, but it is expected at this price. The dinner was much better than I had expected, huge variety and great quality. Comparable to US$200+ per person resorts. Staff was friendly and surprisingly fluent in English (even compared to Tokyo) and genuinely wanted to help you out - they...

"部屋が清掃が綺麗にされていて、子供連れでも安心だった。 夕食も部屋食だったので気兼ねなく過ごすことができた。"

"Good location, staff nice and polite"

"ドリンクが飲み放題で貸切風呂や、露天風呂があって良かった。上山、蔵王に行ったらまた利用したい。"

"The hotel was so enjoyable. We booked the room with a private onsen. It really was like what I had dreamed a stay in Japan would be like. Truly exception. Take advantage of the yukata, robe and slippers. "

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"客室、料理、温泉どれも良かった。 1点だけ、料理や飲み物の注文してから来るまでが少し遅いなと感じた。"

"安くて最高クラス コスパ非常に良い"

"やっぱりサウナが素晴らしい！景色、水風呂、特徴的な構造と雰囲気はここならでわ。欲を言えば、整い椅子がないのが残念なところ。"

"施設自体は古いようでしたが清潔に保たれています。駅からも近く、シンプルに泊まりたい方にはお勧めです。コンビニも歩いてすぐです。"

"客室は昔の面持ちが残っていましたが、リニューアルして過ごしやすかったです。トイレのレバーが昔のトイレでしたが、不快な感じはしませんでした。みんなが集える空間ではフリードリンクを楽しめたり、ゲームの貸し出しもあり家族で楽しめました。我が家はマンガ大好きな子供たちたので、チェックアウトまで存分に楽しんでいました。"

"Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal. "

"The service was fantastic across the board with everyone that we encountered from the staff. "

"お部屋がきれいでした。"

"Beautiful experience especially during winter season & Lovely staff, great food. Nothing but great things to say✨ Perfect quiet getaway ending our Japan trip. "

"Every thing was great only I mistakenly booked a smoking room, but that’s my fault. I think Expedia could make it more clear but I own the error. The big TVs are awesome!!"

"宿泊者向けサービスが色々あって良い"

"Ticked all the boxes for a city hotel. Nice onsen also. "