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"It was convenient to be in the park. Front desk staff were friendly and helpful. Staff at dining place was also chatty and friendly. Room was very small but clean. The shower was super tight for average sized humans. WiFi was basically non-existent. Doors on both room and bathroom very heavy and hard to move so they often slammed. Upon arrival, there was a line wrapping around the lobby. It took about 45 min to get to front desk and check in was smooth after that. We checked in around ...

"It was beautiful and so close to all the geysers but the food was not great and extremely expensive. One or two nights there is plenty."

"No aircon no tv no frig notify I would not describe this room as de luxe compared to any other hotels"

"We slept 5 people in a wagon and it was prefect for our one night experience. We were right across from the bath house, which was convenient. Bath house could use a little work- we’re used to camping and rustic bathrooms, but the women’s side could use a little upkeep. Views were great, watching the running of the horses in the morning was a highlight, and staff was pleasant and helpful. Overall really good experience and we’re happy to have stayed a night."

"Everything"

"Only one pillow available on the sofa bed. Asked for more they had none. Told me they had to go to Target to get more. Never offered turn down service and cleaning services only offered three days a week. This hotel is massively overpriced for the deficient services offered. For what you pay the level of service and quality of the room should be much much much higher. You can pay 300$ less a night at several other places and have the same experience. The website is horribly misleading and...

"Affordable, comfortable option steps from downtown Jackson"

"This was a last minute booking, so maybe it’s my fault for not researching more, but we were surprised that the rooms had no air conditioning. It was a bit warm in the rooms during the day but it cooled off nicely and was comfortable to sleep. There’s also no elevators, so we had to carry all of our luggage up the stairs (there’s 4 floors) — There was a certain charm to the resort, but I wish I would have known these two things prior to booking."

"Front desk was great. Helped us out on a couple of different requests and went above and beyond. The only negative was while staying in one of the cabins the first night there were mouse droppings in the loft area and we decided to just stay down in the 2 bedrooms and not use it. There were no other issues on the main floor."

"We stayed at the cabin and our stay was pleasant. There is no air conditioning but other than that my kid thinks it was the best place to stay. Wildlife and beautiful scenery is just minutes away. We even went stargazing at Jackson lake dam. Beautiful view"

"The room was uniquely designed. Breakfast was expensive with the 18 percent added on. I should not have provided a tip. I could have just drove to Albertson's Starbucks at a 3rd of the price. I was not happy with the Hotel's restaurant price at all..."

"Great"

"Clean rooms, beautiful views!"

"This place was so cute and had all sorts of things on site including a bar, ice cream, burger food truck stand, pool and walking distance to the downtown area. The rooms were retro but had been recently upgraded and were clean and nice. The only negative I have to say is at check in my staff person was lovely but the other was short and not very nice to other guests. Not sure what was going on."

"The cabins are really expensive for a hot room that’s old and smells musty. We did that thinking it’d be worth it but camping would’ve been as good and a tiny fraction of the cost. No views or real amenities at the property and the restaurant had pretty disappointing food. We left 2 nights before our stay ended and unfortunately couldn’t get anything refunded. Was still worth it to leave."

"Such a beautiful stay"

"Room was just fine. Clean and plenty of room for me and my 2 kids. River views were amazing to wake up to; watching rafters throughout the day with mountain backdrop. Fire pit with s'mores, pool & hot tub were great perks. 2 min drive to the Roosevelt Arch and all of the Gardiner, MT giftshops and dining options. Highly recommend."

"Fantastic location, accommodations, staff and service!"

"It was an old place but in good shape. The room are small with two single beds. No AC or TV. They play music till 10pm, in the common area. It was nice just not for me."

"Pool area and barbecue/picnic/bar area that’s poolside was great ! Quiet and clean rooms with full fridge and microwave and sink in a small kitchen area . Bed was comfortable . Staff at front desk and maid service very accommodating and friendly . Would stay again in a heartbeat ."