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"Excellent location, really helpful staff- especially at the bar, and a great pool and steam room. Outstanding"

"Friendly welcome. Comfortable, clean and compact room. Both of our rooms (203 and 204) had opaque and inaccessible windows (behind the bed) so there’s little point in paying for a room with a window. Unbeatable location."

"Great room, good breakfast with many options and no complaints. Even let us check in early. Felt safe and comfortable and would stay there again for the 3rd time"

"My wife and I thoroughly enjoyed our stay. The rooms were clean and well maintained, the staff were friendly and welcoming, and the location was excellent with plenty to see and do nearby. We would happily stay here again."

"Excellent location with friendly staff"

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"We didn’t need to spend much time in the hotel but I got a bad feeling before arriving because I wanted to check about parking there early. Nobody answered the phone after 7 separate attempts and I had to contact Expedia. Nobody on reception most times we passed by. A note said about staff shortages and to ring a bell. The room was clean but nothing worked. We could barely pick up the WiFi and our room was above reception. The fridge was warmer than the room and the TV just had random channels...

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"Perfect location in the middle of everything. Lovely room and staff."

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"

"Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely"

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Stunning. Beautiful. Relaxing. I would like to live there and never leave!"

"Friendly and professional sfaffs. Good location, working distances to the city centre. Well maintainted building."

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...

"Booked a last minute stay and didn’t want to leave. Everything was perfect with the most lovely staff."

"A lovely breakfast , first class!"

"Good value."

"Great location, spacious room. Staff really helpful. Food was ok"