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"Tv had no signal on most of channels"

"Fantastic location for city centre and Bullring area"

"Breakfast plentiful and good quality"

"Excellent location for use at the BP Pulse, walking distance from Birmingham International train station and BP Pulse venue. Hotel was clean and what we needed for our night. We had breakfast which was a choice off full english or continental, good choice of breakfast. Overall, i would definitely return to this hotel if I am to visit the BP Pulse in the future. Excellent location."

"Amazing"

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Lovely stay and if you are a Freemason there is a lodge across the road, fab room and very reasonable"

"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"Room great staff friendly breakfast good plenty to choose from air conditioner in room fab"

"Great place, Awesome staff. Close to city center, exactly what we needed. Thank you!"

"Nice hotel to stay for a night or two. Clean rooms,comfortable bed & pillows-good hot powerful shower with plenty of soaps,shampoos etc."

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

"Had a lovely stay on Saturday, Lovely lady on reception, very helpful, hot tub lovely added extra, enjoyed feeding the animals and seeing the fish come up by the decking. Will be returning for a third time!"

" Great service "

"The staff was very helpful and the room was clean and comfortable."

"The staff were friendly, room was clean and our stay was delightful 🙂"

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some...

"Fabulous stay. Wonderful views of the city. Staff very friendly and helpful. Sauna and pool a rare find in a city. Definitely worth the extra 👌 "

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