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"This room was TINY!!!! But over all the as good, clean towels/bedding. But hotel is a little dated."

"The room is very small but had a window (opened(!) a crack) and overlooked the park across the street. I stayed in The Roost which was a perfect size for me; a solo traveller. The front desk staff was helpful upon check-in and assisted with the “keyless” entry. Please be aware that seniors need a little extra time to process the technology! The television in the room was welcome and there is a safe…no fridge…but a coffee machine and real milk in small packets. Close to the subway it was a...

"Great room, excellent staff especially the guys in the cocktail bar. Brilliant location for central London"

"Perfectly convenient location in the heart of Piccadilly Circus. If you read up on the hotel, you will not be surprised by the smaller rooms and little amenities. There is so much to do and so close to the Underground train system. The Zedwell is the best value for the area. Highly recommended."

"Property is very convenient, front desk staff is little slow. "

"The staff were fabulous!!"

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no...

"We really loved the location and view .. they upgraded my room aswell .. highly recommend this hotel "

"Room too small and elevator too small to bring luggage"

"Cleaning was not that great. Bathroom spotless. Room needed more detailed. Breakfast amazing. Front staff great. "

"I liked the 3 separate beds and that we can leave our luggages before check in time and after check out time. Very convenient that you can use the rest of the time checking out the area before going to the airport. What I didnt like is that we cannot use the TV, no small fridge, and the there's no general charging area. The adaptor is different and limited. The staff were helpful and accommodating. Thank you."

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"Lovely place! Definitely will consider for next time staying at Edinburgh "

"Great hotel, convenient location right near a bus stop that took us to all the attractions we wanted to see. The rooms are small but very clean and exactly what we needed. The breakfast for £8 was delicious and we really enjoyed the unlimited tea and coffee options available. Would stay here again!"

"Breakfast is over-priced and not that appealing."

"This place is fantastic. Right next to Trafalgar Square, Theatres, pubs, and restaurants. Walking distance to Buckingham Palace, Westminster Abbey, British Museum, etc. The Hotel is old, but beautiful, and completely updated. It even has a free laundromat. The breakfast is well worth the extra fee. It's not the least expensive hotel in London ($300-$400 p/n), but it is typical for a nice hotel in a good neighborhood, in a large tourist city. Recommended Highly."

"Very central, and loved cleanliness. All the staff were great, and very helpful. Breakfast was amazing, and very organized. Staff were very quick to clear and clean tables. Floors maintained exceptionally. Would stay again."

"Average "

"Great location and staff. Breakfast was excellent. The show was fun. No mini fridge. ;( lighting in bathrooms for make up doesn’t exist. The staff after my third stay are on first name bases are just great. With advise for travel. Restaurants and things to do. "