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"The staff was universally friendly, efficient and helpful. It is particularly noteworthy that they all stepped up to assist us in resolving a flight cancellation with the airline to allow us to maintain our schedules, checking out and arranging transport to the airport to meet a very tight schedule. Thanks"

"boiling hot room. asked for a fan mult times and only got on the last night. sheets were soaked all week."

"Check In war unterbesetzt und dadurch kam es zu einer Wartezeit von einer Stunde. Die Klimaanlage funktionierte nicht ordnungsgemäß. Der Lift war defekt. Das Apartment wurde auch nicht gründlich gereinigt und man sah noch die Glasrandabdrücke der Vorgänger am Nachtkasten. Insgesamt kann ich die Unterkunft nicht empfehlen."

"Basic hotel with a great location and wonderful staff."

"The rooms were spotless and had lots of of storage for your things, I had two big bags and they weren’t in the way at all, the showers/toilets were really clean, the vending machines were full of lovely food and drinks, the climate control is amazing, the light settings were just right, it’s very secure throughout the hotel, probably the best sleep I’ve ever had, I didn’t want to leave, will definitely be back!"

"Too tiny, very packed, hard to stand two persons. No breakfast, charge 40 pounds to store luggage the same day after checkout."

"Great experience!!!walking distance to a lot of famous landmarks- Big Ben, Westminister Abby, changing of guards etc..Kid friendly. 100% recommended. We also included breakfast with our reservation."

"Na"

"This was comfortable, clean and the air conditioning worked fabulously."

"Heat wave and only a small fan to combat- no air conditioning. No fridge in the room, no vending machine, room extremely small. Booked for 5 days on Expedia. Wanted to leave after first sight, but hotel policy bound us to the 5 days. Ended up paying for this hotel and spending 2 nights in another hotel in order to survive. Worst hotel experience ever. Staff did want to help but were so limited in what they could do."

"We arrived at the Royal National Hotel on Sunday the 28th of June. When we wanted to check in and we were first in line, however before even being greeted the employee at the desk just walked away without even greeting us, we waited for over 20 minutes to be helped being checked in, we find this extremely rude especially since the other desks kept helping people behind us in the queue. After checking in we headed to our room which was well, fine. Some scratches on the wall but clean. No AC and...

"Had to go to another building for Breakfast which was strange."

"The room was far too small for two people and Window made it even worse. We would not recommend it. The cost was very high for such a substandard room even by London standards. The breakfast however was lovely"

"Really love the location of the hotel. Lots of restaurants in the area and literally across from the Gloucester station. Rooms are smaller but well maintained. I love that they give complimentary bottled waters in the room, small gesture but much appreciated. There's also a small gym which was helpful."

"Great air con!"

"Central London. No air conditioning, just a fan. Old tired classic double room."

"The room was spacious and clean. The staff was friendly and helpful. The hotel is beautiful!"

"Average "