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"Would be better"

"Had a great stay. Excellent staff. Pod and bathroom was very clean. Would stay again. Location was perfect and best part."

"Room was clean and spacious, and had air con. There was always a queue at the check-in desk"

"The staff were friendly upon arrival and the self checkin process is fairly straightforward. Our room was fairly simple and very minimal; only two bunk beds, hooks on the wall and what I believe was a scarf ring. We used our checkin luggage as a little table to place some items as there was nothing available for us to use. The restroom was nice and clean however, I felt that most of the items are very low placed; the sink was so low, mirrors were low and I had to squat a bit to be able to see my...

"Great location"

"Excelente ubicación, Concierge no tan bueno, la limpieza de la habitación pésima estuve 6 días y nunca aspiraron, no limpiaron los buros, muy mal la limpieza d Emi habitación."

"Modernes Hotel im wunderschönen Kensington."

"The staff was very friendly and helpful. The room was clean and spacious compared with other hotels and the locations was perfect with a lot of amenities at a walking distance. It is also located in a safe area. The A/C was not working properly when we arrive to the room but they sent a technician right away and fixed the issue within 30 minutes."

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"Decent hotel in a central location. I stay here often when on business. This time, the experience was not good. It was very hot and there was no air conditioning. The hotel is well kept and the staff are lovely. But the lack of air con is a significant drawback in summer."

"Excellent staff and service very Happy!!!"

"The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them"

"Good stay for a busy city trip. Small room but has all you need. Good central location. Lobby has bar and breakfast and vending machines"

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"Very clean room and very nice location. It was a great stay"

"Lovely place"

"This hotel is in a fantastic location right in the heart of central London beside Tottenham Court Station. The rooms are small however are newly renovated with a great shower and air conditioning unit which is rare for London, most other hotels in the area are not as clean and don't have AC. They only change bedsheets and towels every 4 days but they can be requested at no charge from the front desk. Overall I highly recommend this hotel for a weekend in London"

"This was a 10/10 experience from start to finish. The location is really convenient, right above Victoria station. 10 mins walk to Buckingham palace. Bus stations all around to get us everywhere. When we got there, there were a bit of stairs in front of the entrance. There's an attendant there 24/7 to help you carry suitcases up and down those stairs, which was super appreciated. Check-in process was super easy. We got there a bit earlier than check-in time, and without us even asking, they...

"Average "