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"A lovely room overlooking the Thames river and Tower Bridge - breakfast was superb and all the staff most helpful"

"Great location and nice hotel."

"Bedroom was very small...tiny, no windows. Okay, fine. But no chair to sit on or small table to do a little computer work or drink coffee in the morning, I had to stand up!!! Afraid to sit on the beautiful white bed ...without of coffee. Also, no phone. I case of emergency....what to do???"

"Location was perfect. Hotel was tidy. Very Zen, leave your electronics elsewhere feel (ie. No phone, no tv); which we were expecting. The most minimalistic environment I have ever seen. Room amenities do not exist. No closet, no dresser, no phone, no counter space for toothbrush, toothpaste, makeup, etc. There was not even a toilet paper holder. The shower pools to almost the entire bathroom space. No privacy, frosted glass for bathroom. My wife and I are close but we typically don't openly use...

"Housekeeping was a little rough. We had to keep asking for wash clothes. I stayed at this same hotel in August and we had robes, slippers, toothbrushes and there was none of that. I had ask for wash clothes twice and they didn’t do a great at cleaning the room.. completely different experience."

"Overall would recommend. The room was clean and the city was easy to reach in not too much time. The building is quite old and there are flaws like the elevators getting stuck and it was a bit hard to find the rooms. Except from that the room are quite modern, clean and big (we were in the family room which was very big). Staff was mostly friendly with one exception when we checked in. I would say since it’s very cheap and huge that’s kind of expected and it was mostly self service which is...

"Well located just around the block from Paddingtom Station and staff were friendly. A little worn on the inside and small rooms but would definitely stay again. Plenty of dining and pub options nearby."

"Staff was friendly and accommodating. Facilities and room were clean. Great location in city central area."

"Good hotel, excellent breakfast buffet. Very small rooms. Friendly staff. Not super centrally located but bus stop 2 min away convenient"

"Rooms were very clean. We had a windowless room and it was very quiet. I was concerned I would feel claustrophobic but it was a very comfortable room- no problems at all. Every staff member was pleasant and helpful. We stayed for 6 nights and never had a bad experience."

"Lit très confortable, literie et oreiller. Bonne grandeur de chambre. Personnel très courtois. Bien insonorisé mais on peut entendre la douche des autres chambres, ce qui est commun, sur rue très tranquille. Bon déjeuner et complet. J’aurais apprécié quelques items additionnels dans la chambre: boîte de mouchoir, une poubelle dans la chambre en supplément à celle dans la salle de bain. Séjour de 4 jours, bien localisé, proche de plusieurs différentes lignes de métro et bus à la sortie de...

"The location was excellent and the breakfast was very good. We would stay here again."

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"Zimmer waren gut. Leider war der Aufzug kaputt, jedoch wurde angeboten, den Koffer ins Zimmer zu tragen. Der Service beim Frühstück war leider sehr langsam. Gute Lage in Old Town"

"Really charming hotel, friendly staff. Good location."

"Séjour du 14/05/2026 au 17/05/2026. Nous avons été très déçus par notre expérience dans cet hôtel, qui ne correspond pas aux standards attendus au regard du prix et de la catégorie annoncée. Dès notre arrivée, les chambres attribuées (326 et 433) se sont révélées peu satisfaisantes : l’une était sombre, exiguë et sans vue agréable, l’autre légèrement mieux mais toujours sans équipements essentiels comme un réfrigérateur et surtout un coffre-fort. L’absence de coffre-fort nous a obligés à...

"The location is unbeatable. The breakfast buffet is unbelievably good. The room was big and comfortable. This is probably the best hotel we’ve stayed for the past few years."

"Clean room, comfortable bed. The hallway was due for a paint job. Staff was very friendly and helpful. Reached rental car return at airport in under 15 minutes."

"Great"