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"Really nice stay"

"Valentina at the front desk was fantastic. She was super welcoming, gave us updates on weather and went above and beyond on answering questions. I had a question earlier in the morning that she did not know the answer to. Most people would have just let it go. Valentina got the answer for me later that morning and sent it to me via Whats App! The hotel serves breakfast and dinner, but not lunch. That was ok since we were out in the middle of the day. My only complaint was the wi-fi. It...

"It’s a great property with a fantastic location. The guided tours are excellent. Let down a little by slightly tired rooms. Hotel need a refresh but staff and location are the best!"

"Clean and quiet room, easy check-in, good breakfast and beautiful views "

"Wir hatten ein Superior Zimmer mit Kingsize Bett gebucht. Die Superior Zimmer sind in einem separaten Gebaeude untergebracht und haben einen super Blick auf den Lago Grey und die Berge. Meine Empfehlung, um die tolle Lage des Hotels rundum geniessen zu koennen. Die Sauberkeit ist top, sehr gute Dusche."

"Yea it was great yummy "

"No frills hotel, but it's okay... very expensive for what it offers."

"We stayed at this property on our way to Antarctica. Everything was absolutely amazing! The food was great and staff was very nice . "

"Lovely hotel integrated within buildings previously a large industrial site, creating an interesting juxtaposition between industrial past and current first class hotel. Our room was large with an amazing view of the fiord. Service was excellent. Restaurant and bar provided great choices of high quality food and drink. So glad we had the chance to stay here."

"Good hotel, friendly staff, very good food. All around excellent during both of our stays. "

"Everything is amazing. Beautiful location, attentive staff, clean, quiet, roomy, lovely dinners, well stocked bar. Definitely stay here!"

"El lugar está cerca de Torres del Paine por lo que tiene una gran ubicación. El personal super amable, el lugar limpio. Muy acogedor. La localidad es muy pequeña por lo que no hay mucho que hacer, pero si regresas del parque cansado es el punto perfecto. Pero si quieres opciones o inclusive combustible, hay q ir a Puerto Natales."

"Location was great. 15 minutes walk to bus station. Good food around."

"Lives up to the description and pictures, and then some. An incredibly cool hotel built into the hill, with an excellent restaurant and all the little things done right. The hottub was an awesome reprieve after hiking and the staff very friendly and helpful."

"Superb location, accommodation and great staff"

"My brother and me stayed in this hotel before and after hiking in Torres del Paine. The architecture and interior are modern and frankly impressive. The staff is amazing: very helpful and made us feel very welcome. The food was good, especially after coming back after 5 days of hiking. I hope I have opportunity to stay here again."

"Nice affordable option. Great community area if you’re traveling with others with seating and tables. Clean, helpful staff and easy location to navigate to Torres del Paine (we had a car). "

"We loved this hotel while staying in the Patagonia area. Super friendly staff, great breakfast options and lots of natural light. Would definitely recommend."