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"The floor was a bit beaten up but the room was clean. It was modern and had a bit of a hipster vibe. Not enough elevators. Staff was helpful. Their app for laundry didn’t work. A little pricey for what it was all told."

"It's nice to be surrounded by plants than just city"

"Nice place to stay in Florence, but little far to downtown"

"We had a stop over in Florence and truly enjoyed our stay! From start to finish the staff was extremely helpful and the room was exceptionally bigger than we anticipated. Location was perfect! The hotel was close to all the major sights. Would highly recommend this hotel!"

"Absolutely beautiful hotel! Wonderful breakfast and lovely staff. Great shuttle to bring you into the main city."

"The hotel is clean, busy, kinda has the vibe of Millenials and Gen Z mix. The rooftop pool is nice to sit at, the water is very cool. A quick dip and most people are out! The bar at night is nice with the skyline. The 1 set of elevators takes hotel staff to explain as they lock out the room floors so it only goes from ground to rooftop at night - not sure as to the exact time this happens. A separate set of elevators can access the rooms. Easy check in & check out, friendly staff. Our AC shut...

"Would recommend, close to all attractions. Walking distance to most of the landmarks."

"This was an excellent place to stay. I recommend it to any travellers. There is a little grocery store down the street. If you venture up to Piazzale Michelangelo and Basilica of San Miniato al Monte, the bus #12 literally drops you off in front of the hostel."

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"Total was overall nice, but the Ruz could use a little upgrade. Lots of flies in the hallways and in the hotel rooms."

"Excellent service and great hotel! Would definitely recommend and would stay here again in the future"

"Pros: great location and beautiful rooftop Cons: The rooms were sub-par and had many issues. Our first room didn’t have working air conditioning and the “upgrade” they gave us barely worked. The shower leaked all over the bathroom and when I told them they sent someone to “fix it” but the problem persisted. The shower was also dangerously narrow and slippery so we had to be super careful not to fall out of it. When I mentioned this they shrugged and did nothing. The rooms are dated and...

"We got the room for handicap so there was no glass shower door in bathroom and it caused problems after showered. AC working great and room was clean and spacious- there were no microwave in common areas. Hairdryer was in front desk if you need to borrow one. Overall was good."

"Beautiful hotel, comfortable bed and well-appointed room. The friendly staff helped with directions, restaurant recommendations, and reservations. Good breakfast, great bartender at the bar in the lobby. Would stay again and highly recommend."

"The hotel is just off a main road, very easy to drive to from the airport. There is parking onsite which is free. It's a good stopover if you don't need to go into Florence city centre and are driving onto elsewhere in Tuscany. Very much a business hotel. The interior of the hotel was modern and artistic. Rooms were very clean. The king bed is super comfortable. The bath is can be difficult to get in and out of as the glass comes out a lot and where you step into the bathtub is slanted so it...

"The room was cool and very quiet, especially for its location. Shower was excellent. Bed was very comfortable. Thank you."

"Staff was extremely friendly. Roy was very accommodating. Great location and atmosphere."

"Excellent location near to city centre, very clean and modern and staff very helpful. Room amenities were very good but room and bathroom was on the small side with little room to move around the bed or dry after a shower. We enjoyed the breakfast."

"Staff was very friendly and helpful. The breakfast was fantastic. Any little issues that came up were quickly dealt with. A great stay."

"Staff was amazingly helpful! The location is great. Close to everything. The only downfall was no elevator, but the staff carried our heavy bags up and down from our room. Clean and again staff were all amazing!"