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"The property doesn’t look anything like the pictures online. The wait for an elevator was five minutes when we checked in. There are not enough elevators for the amount of rooms. The pool had tiles falling off in places, the water park is one singular slide that was closed when we got there at 5pm yet the pool were open till 11. There were children in the hot tubs making it uncomfortable to sit in. This is not a location I will be going back to."

"Place is beautiful, great location right on the beach, we stayed there 5 days ate lunch by pool everyday food was delicious never had a bad meal, drinks are good a little expensive."

"Construction going on Wasn’t informed about it"

"Our experience was fantastic! The kids enjoyed the pools. They are clean and well maintained too. The room is superb! We have everything we need inside. The amenities also stood out! Overall, it was a great stay!"

"The different pools and how close it was to the beach"

"Everything was excellent; just a suggestion for the future: you should install EV chargers in the parking area."

"3 bedroom 3 bathroom condo we stayed in, everything was damp, floors were dirty, mold issues and ice machine was broken. The pools were great even though you had to have a card key for every little thing."

"Great for families with kids"

"They failed to communicate in advance that the hotel was under construction because a guest flooded out the 3rd floor. I dropped my AirPod on the floor between the night stand and bed and there was soooooo much dust piled on the wall and bed board. There was hair inside my sheets at the foot of the bed. Luckily, I was there one night but the sight of that made me gag because I didn’t see it until I was literally packing to leave. Breakfast only meat option was pork sausage."

"The staff we encountered were courteous and helpful. The hotel is located right on the beach, about as close as you can get to beachfront. The pools were nice. However, the hotel itself and the room we were given is old and run down. Our room, bedding and towels smelled of mold and disinfectant. One set of sheets looked dirty and stained. We were told they were just "threadbare" but they did replace them when we asked. Everything in the room was damp even though we had the AC set to "dry" and 72...

"I happened to get a great view of the beach but the room could be called "Well Used". Upon check-in the bed sheet was dirty and needed to be replaced. The safe was rusted and non-functional. The ironing board was rusted and flaking white paint off when used. The fridge defrosted and made a puddle on the floor. Calls were made to the front desk on three separate occasions for and issues were not resolved. In the laundry the soap dispenser failed to operate properly and I lost money trying to get...

"This place is very dirty and smelly the rugs are very old and smells very bad . Hallway is very dirty and stinks ."

"Staff great. Resort very clean. Access to what we needed they had everything. Waterpark alone worth it. Rooms a bit outdated but satisfactory. Overall this place is great. Will return"

"My stay was awesome. Check in & out was a breeze. Staff was very helpful and professional. Will definitely recommend, and return again😊"

"Close to beach. Room was clean. Staff very nice and helpful."

"We love it here! Will visit often"

"Beach view"

"Can’t get any closer to the beach. Hotel was clean, quiet, and comfortable. Plenty of places to eat within walking distance. Over all nicely situated."

"The “ free high speed internet “ doesn’t exist. What they claim it WiFi only lasts few minutes and cut you off. Beach area was clean and nice, but if you want to seat on a chair and under an umbrella, you’ll have to bring your own or rent them for about forty dollars a day. They do nickel and dime you every step you take. A lot of miscellaneous charges that no one could explain what these charges include, no one. We love Hilton Head Island, but will not go back to Hilton beach front hotel."

"Staff was cool, some of ppl staying there like me were friendly! Pool was nice and ocean right behind hotel so that was cool"