All-inclusive Hotel in Santa Cruz de Tenerife from AED 451

"Our room was beautiful, well lit and nicely appointed. We appreciated the small round table with two chairs (so often there’s only one) and individually controlled lights on each side of the bed. The open air (so to speak) closet is well conceived. Two (overhead locker sized) roller board suitcases, when opened, fit perfectly side by side on the low shelf. Drawers below provide ample space for those who wish to unpack. And, the space below that is perfect for shoes. We also appreciated “quiet” HVAC. The roof deck lounge is quite nice. Pool water could use some heat and the lounges don’t have much of an upright position option. But, throw pillows from nearby sofas work to make the lounges more comfortable for reading. The view from the deck is lovely! We did not opt for breakfast, as we chose to explore cafes. But, the morning spread looked delicious as we walked by. The hotel location is perfect for all sorts of activities…walking, catching a bus, taking a taxi or meeting a guide. All-in-all, we would stay here again in a heartbeat!"

"There was fighting outside our room glass being smashes people shouting boiling was quite scared uncomfortable uncomfortably 3rd time here think it will be our last glad to be back in callio salvage albratross apartments were wee feel safe"

"Perfect "

"Couldn’t fault this hotel, we had a fantastic stay "

"Close to ocean walk and restaurants and small town. You need a car to stay there."

"We loved our stay at the hotel however one criticism i have is when we checked in the receptionist told us we could have a late checkout as we were leaving in the evening but she didn't tell us that there was a 10 euro per hour charge we thought this was very unreasonable as we had spent a lot of money during our stay "

"I stayed at the The Ritz-Carlton, Abama with my husband and baby. On the second day of our trip, I contacted the concierge to request assistance with freezing our baby’s milk ice packs, and a member of staff came to our room to collect them. At checkout, we requested that the ice packs be returned to us. We were informed that someone would bring them down shortly, so we waited in our room for nearly an hour for an update that never came. Eventually, we went to reception ourselves, only to be told that nothing matching our description could be found in the freezer. A search was later conducted in the room service freezer, but the ice packs were still nowhere to be found. What made the experience even more frustrating was the dismissive attitude of the front desk staff. We were told that, according to their records and call logs, no calls had been made from our room that day, and we were even questioned about whether a staff member had actually come to collect the ice packs. The receptionist even showed us that there was no record or log of the request. I then requested that they review the CCTV footage near our room to confirm that a member of staff had indeed been sent to collect the items. At that point, the receptionist became noticeably quiet, especially as I had in fact called multiple times that day, including another request for an ice bucket. By this stage, we were already running late for our flight"

"Well, the hotel isn't exactly horrible—especially since it has just been renovated—but it suffers from major structural issues regarding sewage disposal. The "ocean views" are misleading, as they are seen from the rear balcony and are located more than 500 feet away. The cleanliness is relatively good; however, the rooms lack air conditioning, and you are forced to rent fans. The staff appears competent but comes across as rather unexpressive."

"Staff were lovely and welcoming , accommodation spotlessly clean and pool was warm. Plenty of sunbeds perfect location for LC will be back!"