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"Spa was nice"

"Clean room and staff are very helpful!!"

"清潔なお部屋でゆっくり過ごすことができました。 ありがとうございます。 気になったのは、一部フロントスタッフの方の接客でした。 無人チェックイン時、システムがフリーズして呼出したのですが誰もこなかったり(スタッフは十分な数のかたがいて、お話しながら往来していました)、少しして近くの方に声をかけても待っていてくださいと素っ気ない態度。 なんとか時間をかけてチェックイン完了したら、エレベーターを案内される際に宿泊階を大声で言われたりと、少し配慮に欠けるなと感じました。 混み合う時間でたまたまだったと思いますが、ご参考になればと記載させていただきます。"

"Great place to stay"

"Easy access from Saitama-Shintoshin station, making it a 20 minute train ride from Tokyo. Price was good for a business hotel of its caliber and came with a solid morning buffet breakfast"

"Clean rooms, had what we needed"

"Great atmosphere in the hotel bar loved the jazz soundtrack."

"There was so clean and customer service was good!"

"We had a wonderful stay at Super Hotel Saitama! The room was compact but exceptionally clean and comfortable, and having Netflix made our stay even more relaxing. The breakfast was delicious with a great variety, and the spa was spotless and refreshing. The location is excellent, with easy access to shopping, restaurants, and public transportation. Overall, it was a fantastic experience, and we would gladly stay here again. Highly recommended!"

"I have been staying at this hotel several years. I love the location and breakfast they provide."

"Everything about this hotel was excellent. Nice spacious modern room, quiet, great staff, great amenities and close to everything. "

"全体的にとても綺麗なホテルです。気になった点は枕カバーに黒い汚れが付いていたり、布団を汚さないためのカバーの袋がベタベタだったのが残念でした。"

"The room was kept so clean and the staffs were so nice and kind. We will use this hope again."

"This hotel is very unique. I left something expensive behind and the staff had it delivered to my next hotel the following day. I would stay here again."

"Cool concept. Great execution. Spaceship themed, had lots of nice touches. Great price"

"Very pleasant place. Just 30 minutes from Ikebukuro line, this place very perfect for vacation."

"Unfussy hotel, decent food, beautiful views. Lovely onsen, although the property was obviously aged and certain parts had peeling paint. Overall a great stay for the price. "

"Staff are very friendly and helpful Breakfast is nice Room is clean Walking distance to station and nearby has so many shops and food"

"Wonderful stay at rEf Omiya. The breakfast was amazing, the staff was extremely friendly, and the location is perfect for shopping and restaurants. The rooms are small, but very efficient, clean, and well equipped with many thoughtful amenities. I would happily stay here again."

"Definitely recommend staying here !"