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"A great place to stay"

"Our room was a nice size, and I was super happy that there was a bathtub and plenty of towels. However, I was disappointed that there was no coffee or tea available to make in the room, although there was a pot to make it in. (A sign said you could buy it at the bar, ugh.) I was told that I could catch the bus at 5:15 a.m., but they were wrong - it didn't come for another half an hour. I did meet a nice lady while waiting. It would have been great to have been able to stay in my room an...

"The hotel is so convenient for flights from terminals 2&3"

"Relación precio calidad requiere mantenimiento"

"Was really nice to stay. Nice and clean"

"السعار ممتاز ولاكن الاستقبال في فتره الصباح غير متعاون"

"Breakfast was good... better than out later stay at Park Plaza Waterloo. No big fancy lobby or usual larger check in desk, but modern smaller table with staff. They were already there and helpful. Pool was really nice. We his dinner there too twice and the food was excellent. The Bream worth veg. And beetroot lemon? Computer was amazing!!! Although beam was on the smaller side for a serving of fish at this price, but done well. Hot chocolate was nice and 'cocoay' . Good location for...

"My first impression of the Renaissance hotel was the receptionist called Kia, she was a complete professional, caring and attentive to all our needs, she was an absolute asset to your company, the housekeeping staff were excellent, we needed sugar and it was not a problem. Would definitely recommend staying here always, a big thank you."

"As usual, Holiday Inn Brentford offered an excellent service. My room was spotlessly clean. Overall, a very enjoyable experience."

"The room smell bad..no hot water at night… the toilet, not flashing properly…it’s very noisy from others rooms walking talking and door slamming it was hard to sleep.."

"Property & accommodations were all wheelchair friendly. Staff was exceptionally attentive to our needs. I will be staying again on my next trip to London. Highly recommended!!!"

"This hotel is fine. Highlight for me was the nicer restaurant of the two. Not convenient for other terminals than T4."

"Abit chaotic with the refurb and staff not being very organised but the room was clean and comfortable."

"Excellent location, staff all very friendly, room very clean and well presented."