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"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...

"The whole experience was amazing and rooms were top notch! The staff were brilliant!"

"That's was dirty place ,no clean bedding, and smile "

"Wonderful experience but it was a short trip and love to come back and explore it again.!"

"There"

"The staff were nice and helpful however the rooms were not clean. I had to complain as there were stains on bedding, floor, mirrors, bathroom. The staff however did attend and agreed that the room Wasn’t clean and changed our room. The new room was slightly better but very run down. Check in was easy and smooth, and the welcome Lassi was delicious. Room service food was good with fresh roti. Just a shame about the cleanliness of the rooms. Seems more of a volume based hotel."

"Great property, food was good, staff was friendly and rooms were very clean. Will definitely keep it high on my list for next visit to Mohali."

"Photos do not do justice for this property. It is lovely! We appreciated the location right next to the forest, enjoying daily walks there and on the property. The spa was incredible-wonderful treatments and amenties. Out of all the properties we stayed during our India trip, Oberoi Sukhvilas hands down had the best food-very creative and talented culinary team. Only downside was some of the male staff in the dining area were a bit aloof; the ladies of the resort gave fantastic service-kudos...

"Had an amazing stay at Orchid Hotel! Everything was absolutely perfect from start to finish. The staff was extremely polite and welcoming, the rooms were spotless and very comfortable, and the overall atmosphere was relaxing and luxurious. The breakfast was perfect with a great variety of fresh and delicious options. Service throughout the stay was exceptional, and every detail was handled professionally. Highly recommend Orchid Hotel for anyone looking for a wonderful and comfortable...

"Staff"

"Excellent hotel and services"

"Everything was perfect"

"Good experience"

"Everything was great had a peaceful stay"

"We recently stayed at this hotel and had a fantastic experience from start to finish. What made our stay especially memorable was the outstanding hospitality from the team. A special thank you to: * Front Office Manager: Viviek Sharma * F&B Management: Harpreet and Saurav * Restaurant Team: Bhupinder, Gaurav, Jasmeet, Narayan, Paramjit, Priya, and Sheetal * Bar: Priya * Door/Security: Ajay, Harpreet, and Rajwant * Housekeeping: Parthiv Every member of staff went above and beyond to make us...

"Excellent!!!!!!"