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"Fantastic hotel. Best in Porto and maybe Portugal. Loved it here. Staff was outstanding and helpful. "

"The hotel is very clean & quite , staff were very helpful & cheerful"

"Is not my type of hotel concept I’m a window hotel person hate to be in close spaces whoever like the concept is excellent not for me though -/ staff in the restaurant very dry and unapproachable if you’re not seating to eat in the restaurant"

"Vi är så nöjda med hotellet, dess otroligt trevliga och tillmötesgående personal, det centrala läget och den riktigt goda frukosten. Vi kan varmt rekommendera hotellet!"

"Very good property,excellent location"

"The staff was incredibly helpful, knowledgeable, and friendly!"

"Close to everything"

"clean room, friendly staff, safe area and close to Metro. will stay here again "

"Very kind staffs and close location to everything "

"The room was clean and the staff was very friendly. I was assigned on the main floor near the concierge, so the noise came in easily., that was the only issue ."

"The staff members were outstanding: helpful, kind, and funny. The only weird thing was the decor which features a light pole in front of an art print (why?). And the TV is in the full length mirror."

"Hôtel luxueux à distance de marché du transport en commun et de la partie touristique de Porto. Le seul point négatif est l’obligation de payer pour accéder aux installations de spa."

"Pedro was wonderful and so kind!"

"Great stay in a very nice Hotel. I was upgraded for free to a superb room. They have a magnificent rooftop bar too."

"We only ate at the hotel in tbr evenings. It was two days befote we realised there was suplementary menu for evenings. We were in room 604. This neccessitated travelling from reception to the lifts to get to our room. Its painted black, its dark and poorly lit. Other guests referred to it as the dungeon. The bar area was cold people were sat eating and drinking with coats on. The large electric kept opening. The view from our room was greatacross to the cathedral and bishops palace. Ythe...

"Try"

"We were not offered any help with our bags… when we ordered a bottle of wine from room service we were told to go to the bar or wait an hour. We had no towels after a housekeeping visit - asked for them and had to call again after over a hour wait. When they did come the housekeeping person walked right into our room without knocking!!! "

"Hotel staff needs more training on customer service. They need to listen to customers. Luggage handling mechanism is not helpful."

"This is a 1st rate place with a very proffesional staff; moreover, the hotel is in an excellent spot, very centric. The only REAL drawback that I can say is the lack of any proper chinaware in the rooms (paper cups don't cut it for me). "

"Fabulous location and hotel - definitely recommend."