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"Great hotel, staff was helpful and friendly, everything you would need is right there. Room was excellent as well. Great experience ,definitely booking again.10/10"

"I booked the Sheraton through Expedia for a room for my husband and teenage son for a birthday celebration. We were charged an 'extra guest' fee even though the hotel listing clearly states that the room sleeps 5, and the Expedia receipt clearly stated that there was a maximum of 5 adults per room. At first Expedia/Sheraton said they would remove the 'extra guest' charge. A few days later they sent an email rescinding that, saying it is a non-refundable charge and kept the 'extra guest' charge...

"Staff was extremely friendly and welcoming. Building was clean and new. Only thing was parking was a bit far away but they did offer you a shuttle. "

"Excellent customer service, great breakfast, comfortable rooms."

"Friendly staff."

"We received early check in, room was perfect… definitely good security in the elevators and the breakfast was really good; lots of choices and food was hot. Overall, an excellent stay."

"Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs."

"yes "

"I was appalled by one of their staff in charge of breakfast. As everyone would, I wanted to sit by the window to get the falls view but I was refused to do so for a reason that’s not even be validated. I was simply told that the remaining tables were “booked”, which turned out to be a complete lie. I was rescued by one of the senior waitresses who told the lady that they weren’t reserved after all. In all likelihood, people can make mistakes, but then again she didnt even bother checking. This...

"Great location, views are spectacular in the tower, I enjoyed the staff (front desk and at the lounge), good food and a very good gin and tonic. This will be my go to spot in Toronto!"

"Beds good. Shower and tv could be improved. Breakfast needs improvement."

"Clean, basics. Didn’t use food service "

"We were in the Weider Lodge. The room was very clean and had a great kitchenette. Furniture was dated but bed bathroom was very clean and comfortable. Lots of choices for dining in the Village. Lots of shops. Local artists and one of the kind items. Outdoor activities are rocking after may 15th. Mini putt, canopy trekking, coasters, zip lining and rock climbing. When we were there we had a coaster ride and canopy trekking. Lots of fun."

"My wife and I stayed at the Hyatt in Niagara Falls. I was pleasantly surprised when I arrived and the bell staff told me it was newly renovated. Lobby looks amazing. Front desk staff was quick and friendly. The Fallsview room that I received was the best hotel room I have ever stayed in. The view was spectacular! The STK steakhouse on the 9th floor was an added bonus. Great food and great Vibe with the DJ. Compliments to the staff on a beautiful hotel!"

"We love staying here it is our third time. The deli close by across the street is excellent. Short walk to restaurants, Eaton Center etc - even in the coldest weather. Also there is a way to go underground to things but I didn't use it."

"Absolutely remarkable place to bring your family !"

"Yes"

"Room was clean but very dated. Beautiful property - was only there for one night so was not able to explore the whole hotel/pool! Tons of security walking the halls, upon arriving made us worry a bit if there was reason for so many, but was a decent hotel! "

"The elevators are slow. The bar and restaurant closes too early. Overall, the stay was good. Great view in my room."

"No breakfast is included "