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"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant....

"The bathroom was my only issue, it was relatively clean but the shower wasn't the easiest to work and looks like it needed some repairs as the shower knob was popping out of the wall whenever you turned it on and the part of the ceiling was peeling off. Everything else was great and had a nice view"

"Yes"

"A great change of pace when it comes to your weekend stay. The staff was great, the rooms were nice and clean. If you're going to an event, you're only a 3 minute walk to the spectrum center. I highly recommend. "

"The hotel is in the middle of renovations, so there’s that. Great location and check in staff was friendly. For the price we paid for an oceanfront room, the room was ok. It had been updated, but there were cigarette ashes on our balcony and hair all over our room floor. The bathroom ceiling had mold. The neighbors that stayed near us Saturday night were obnoxiously loud til 4:30am, but that’s not the hotels fault. "

"Excellent Stay"

"It was a great stay. Our dog enjoyed his little area just fine."

"Place was fabulous really enjoyed "

"Excellent staff and clean rooms!! Definitely recommended!!"

"They canceled my reservation because I flew in on a red eye. Weird "

"The room clean and the staffs were very friendly and knowledgeable. "

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."

"We three travel every spring together for a girls weekend. This definitely was not a hip trendy walkable location, but it was convenient to where we wanted to go, clean and new! Bonus was Free parking (as much as $40 per day in most areas of Charlotte!) and free breakfast. We did not use the indoor pool but the gym was very nicely appointed with everything I needed to get my morning workout done in comfort. I was honestly surprised and impressed with the equipment and cleanliness! Overall not...

"Room was clean and staff was very helpful. Would stay again. "

"Everything was nice and clean. The staff was great. It was an excellent visit."

"I checked out 10 minutes of checking in. The minute I walked inside the room, my allergies kicked in and my anxiety went up the roof. I’ve been to Quality Inn before, and been to many different hotels, but this one was the wrist by far. The property was not clean. They were people hanging out on the balcony talking loud and smoking. Someone was working on his car right in the parking lot. Wasp were flying around all over. One almost bit me going inside the room. I had to check out. I did not...

"Our balcony door would not close properly. Once we unlocked it and opened the door, the door would not stay shut. This happened two us twice and we had to call the front desk and they sent a maintenance man both times. After that we did not open the door again."

"There was no parking other than valet. And it took them 30 minutes to retrieve our car. Plus the valet driver was drivng recklessly. Next time, I would find street parking and walk"

"Good location , clean room"

"Not a good experience "