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"Beautiful rooms and great view. Very comfortable beds and felt like quiet luxury. Bathrooms and amenities were lovely along with the complimentary in room treats. Highly recommend. "

"no commemt"

"The staff were very friendly and accomodating. The fridge broke on day two and our food was spoiled but fridge was replaced. The TV remote controls did not work. There was coffee but no milk. Not enough hangers for clothes enough for a week’s stay. The room did not have lake views as we requested on booking."

"Bar was not stocked, room was clean"

"Very clean hotel and great staff"

"Friendly staffs"

"Always a great central hotel to stay reasonably priced , quiet and clean . Friendly staff "

"This property is simply next level in decor, comfort and staff. Breakfast was wonderful including freshly squeezed Kiwi juice (what a treat for my first visit to Auckland and New Zealand). Obviously a well managed property! Bravo!"

"Helpful and approachable staff, 24/7 service. The great mix of cultures amongst the staff, working there. Nothing was too hard when it came to enquiries."

"Excellent service "

"The property is in a great location. The rooms are very spacious and some have washer and dryers in the room. The front desk staff were very helpful and friendly. The breakfast was very good, hot buffet breakfast."

"Yes"

"All good"

"Parking was bit difficult..if it is specific to room I think it will be more easier.."

"Bathroom was contaminated with fungus because fungus grows so fast under handwashing sink. So I and my wife were afraid to go into the bathroom. Hotel name values are not matched with the reality of room."

"very good"

"Wonderful accommodation with excellent customer service. Location is great as well close to the airport and the Frankton centre"

"Good location, good free breakfast Undergoing major remodel but staff worked around it. Bar menu needs the be revamped , poor selection!"

"It was easy to walk around."

"Room as pictured. Small but everything we needed. Beds and pillows comfy. Staff nice and helpful. "