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"No valet parking have a very large 3500 platinum truck had to park a block away a breakfast at the restaurant on the top floor. View was great. Food was not so great. Had very little hot water first night. Couldn’t use the Jacuzzi tub if I wanted, shower was terrible but water pressure was awesome shower door leaked all over floor had to throw towels down and around door to get a shower. they said someone up to fix it tub and sink. We’re better shower was bearable for a Hilton hotel. I was not...

"Everything was great except for the elevators. Little wait time especially when people are checking in can get crowded but other then that was great"

"The hotel was beautiful. We had a view of the falls… breathtaking. The room was comfortable, we had a suite with a fireplace and sitting area. There were stairs that went up to the area with king size bed and another bathroom with a hot tub. We were very happy with our upgrade. The Spa at the hotel was beautiful, also with a view of the falls. We had a couples massage there. So great!"

"Unique hotel with spectacular views. Clean, modern and comfortable. "

"Hotel was in a great location. We got there early and they were accommodating and provided us with the room. Nice stay overall. "

"Unfortunately, this hotel did not meet any of my expectations. I paid $989 for 3 nights. Other than the convenience of everything being close, such as the subway, Times Square, Broadway Theater, Central Park, etc. I experienced harassment by a guy who just walked into the lobby and begged for money again and again. Unfortunately, another one of the problems with this location is that there are no parking lots associated with the hotel so the nearest parking lot is down the block ($67 a night,...

"Nice location, small room but to be expected. Fast elevators."

"Yes"

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Good the space is too small "

"The staff was very uncaring…the room was nothing like the photo outdated for sure and carpet was filthy…18th floor and no coffee machine had to go to bottom floor and stand in a line up to get a coffee and no breakfast nothing….very over priced for sure…the jacuzzi was not appealing at yellow in colour from age…was in elevator going down and it jerked with a bang to the point we thought we were falling to the bottom (whole spine was jolted). When I brought it to the staffs attention they made...

"Great hotel "

"Great for families, close walking distance to main attraction"

"One thing that would have been extremely helpful before the trip is there is a parking garage right around the corner and if you go there the hotel will stamp your ticket so you get money off. The rooms were nice and clean and the staff were friendly. "

"Staff was super friendly - very surprised as I’ve always had a negative experience in NYC"

"Initial impression was lovely, well situated hotel. However upon entering the room, there were 2 fridges, one of which was broken and just left in middle of beds; the desk chair was also broken; very few towels for 2 people and closet mirror was filthy with finger prints all over as well as loads of surface dust. Highlighted to reception; more towels put in room plus new chair but original chair and fridge NOT removed. Also found spelling bee ticket from 3 weeks ago and other litter between...

"チェックインのフロントの対応が最悪、二度と宿泊しない"

"Hyatt Regency was a perfect place for us on our 2-night stay during our trip to Niagara Falls and St. Catharines. We decided to upgrade to a falls view room. We're glad we did, the view was breathtaking from above. The hotel staff were the friendliest we've ever had. And very helpful. My husband and I were very pleased with our stay in Hyatt. We highly recommend it for your trips."

"Clean"

"Clean room"