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"All was good except the Lounge Staff. I felt like I was not welcome there. Ordered 2 beers and a cheese platter. Waited 20 minutes after the beer and no cheese platter. When I asked about it, the guy was non-caring and relied with a "will bring it now". I told him to forget it and left. He Tried getting a tip as well. :). After that, I ordered room service and the service was Excellent!"

"It was our first stay at this hotel in Hong Kong and it didn’t disappoint at all. Our Suite was spacious and clean, staff were amazing and the shuttle to MTR and Airport was a big plus for us. Breakfast was pretty good and we enjoyed it every day. "

"It was the worse night I had by this hotel , the room smell very bad , the shower has plumbing smell , everything around the room is dairy and old , this is really very bad experience in this hotel"

"香港でもディズニーはさすがです。 お部屋は広いし清潔でとてもすごしやすかったです。スタッフの皆さんもとても親切に接してくれました。 言葉が通じなくても一生懸命に聞いてくれて伝えようとしてくれてよかったです。"

"Great"

"👌"

"クラシックな雰囲気のホテル"

"En general este hotel es la mejor opcion para despues o antes de un viaje de muchas horas por su locacion practicamente dentro del aeropuerto. "

"Friendly staffs, with a sizable clean room, and best thing is the free hotel shuttle to and from the HK airport."

"Room was very clean. Housekeeping was amazing, empty trash daily and made the bed. And management very helpful and polite!"

"Staff was friendly but the rooms was not as per standard or what it looks like in the pictures"

"Yes definitely convenient to take A38 bus to airport. The concierge is very helpful to explain to me how to get to the airport. The receptionist, Christine Chou is very pleasant and welcome me at the front desk. Surely, I will come again in the future. "

"Hotel advertised airport shuttle but when contacted day before trip none was provided. Also swimming pool was not operational. Self service laundry was available and rooms were clean. Staff was helpful and courteous."

"The hotel looks nice until you reach the room. Everything looked better than the room did. The room was ok but not what I expected. The room had an akward set up and the carpet was all stained. The door was so heavy to open that it would be difficult for some people. The biggest downside was the room that we had. Looked nicer in the pictures. The location worked well as it was close to public transit, attached to a mall and close enough to the places we wanted to see. The staff were also great...

"性價比高兼有質素保證的品牌酒店! 交通方便、房間空間大、景觀一流，櫃檯職員很友善。"

"グッと"

"Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even. Very convenient walk from back of hotel to restaurants & shops. Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station. We enjoyed the stay."

"環境很好"

"The room is clean and spacious. Very comfortable and cozy. It will be better if there is a supply of bottle of water in the room. "

"The airport shuttle only stops at the Novotel Hotel in Tung Chung, which is not convenient for travelers. As we had just arrived in Hong Kong, we were unfamiliar with the area and found it confusing to walk from the Novotel to the Silveri Hotel."